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  • Report:  #607977

Complaint Review: just-hardware

just-hardware j-hardware Defective Computer Drives Sold on Ebay North Halendon, New Jersey

  • Reported By:
    Ron H — Brownsville Texas United States of America
  • Submitted:
    Thu, May 27, 2010
  • Updated:
    Thu, May 27, 2010

I purchased a Rock 500 GB external hard drive from this company on Ebay on Apr-28-2010. It did not work. It came with no manual. The company, Just Hardware was gave me no support. They offered a refund if I returned it, which I did. However after receiving it, they informed me and Ebay Customer support that I (1) failed to return the service cord, (2) removed the factory seal ( 3) broke and taped shut the case and destroyed the internal workings of the unit. All this is untrue, it was returend in its original box, in pristine condition. I know nothing about computers and would have had no reason to open this drive, I am a veterinarian, not a computer geek. If you Google Rock Hard Drive + Ebay, such as http://raaque.blogspot.com/2009/05/stay-away-from-rock-mobile-disk.html , you will see  that the company uses this scam systematically.

 

 

 

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