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Just-Leather.com - Matt Sherman Ripoff! Endless waiting game Freehold New Jersey
I ordered a womans jacket on 01-21-05. Used PayPal, total: $157.85. Waited, waited... received a mans jacket on 02-14-05.
I returned this jacket on 02-24-05. I have sent numerous emails, and phone messages. I have only gotten vague emails in return. Today I received an email asking for my full name and order so they can investigate my problem.
I'm so glad to have found this web. site it's been so helpful! I'm filling my complaints next.
Trudee
Lancaster, California
U.S.A.
11 Updates & Rebuttals
Trudee
Lancaster,California,
U.S.A.
Dept. of Consumer Affairs
#12Author of original report
Mon, June 27, 2005
I got a letter from the Dept of Consumer Affairs requesting all my info on Just-Leather.com. I sure hope they can get Matthew Sherman. I hate to see the list of people grow on this site. We just need to fight back!!! Good luck to everyone!!
Trudee
Lancaster,California,
U.S.A.
Still no refund!!!
#12Author of original report
Mon, May 02, 2005
I sent an email to Just-Leather.com stating that it has now been one month since our conversation and Matt's promise to refund my return shipping for the wrong jacket. It is only $10.66, but I feel I must follow through. I wonder if Just-Leather has only a few jackets that get shipped to everyone and then returned?! It's a thought.
Trudee
Lancaster,California,
U.S.A.
Finally got a phone call
#12Author of original report
Sun, April 10, 2005
After leaving numerous messages for Just-Leather.com. I got my phone call from Matthew, of course it was on APRIL FOOLS DAY. He stated he wanted to talk to me about the problem with my jacket and to address my slandering him on this web site. I told him that my credit card company was willing to give me credit since I felt I would never see the jacket I had ordered back in Jan 2005. I was tired of his lies and let downs.
I said I had already bought another jacket. I also told him I wanted my return shipping "reimbursement" as promised in so many of his emails. He of course him told me he cut a check and send it right away. That was 9 days ago and of course I haven't rec'd the check. He told me to stop making false claims on this web site OR I would suffer a law suit that would be very costly to me.
I haven't seen any paperwork either. It's funny how he claims to have 500 customers that are completely satisfied, but so far only ONE person has posted that she rec'd a better jacket than she ordered. Okay he's 33 unsatisfied to 1 satisfied. I still smells fishy to me. Thanks for listening, Trudee
Lori
GROVES,Texas,
U.S.A.
matthew is full off it! The only attorneys he has is a bankruptcy attorneys
#12Consumer Comment
Tue, March 29, 2005
The only attorneys he has is a bankruptcy attorneys, they took care off his chapter 13,it is a scare tactics that he uses from 2002 when he had a site gift-catalogue.com, so just-ignore him.
Trudee
Lancaster,California,
U.S.A.
Matt's Mad as hell !!!! Boo h*o!
#12Author of original report
Mon, March 28, 2005
Just-Leather.com is all pissed off at me for filing my complaints. Boo h*o! I guess his attorney is sending papers. Well, if he can't send a jacket how can the attorney's manage to send papers? He keeps stating he sent the jacket but I haven't seen one, yet.
Trudee
Lancaster,California,
U.S.A.
Light at the end of a tunnel
#12Author of original report
Fri, March 18, 2005
I have contacted the credit card companyand refund is on it's way. I have filed complaints with the FBI and Office of Consumer Protection in the state of NJ. I sure hope they get Matthew Sherman @ Just-Leather.com
Trudee
Lancaster,California,
U.S.A.
Let down AGAIN!!!!
#12Author of original report
Thu, March 17, 2005
I was sent notice from Just-Leather that my jacket was shipped fedex and would arrive 03-16-05. Well, I just got notice from Fedex that Just-Leather generated a label but has yet to send the jacket for shipping. I HATE THIS COMPANY!!!!! thank for allowing me to vent. Trudee
Trudee
Lancaster,California,
U.S.A.
NOT holding my breath! This company SUCKS!!!!
#12Author of original report
Thu, March 10, 2005
I just rec'd notice that the jacket I ordered in Jan 2005, was shipped yesterday and should arrive on March 16, 2005. I'm NOT holding my breath!!! This company SUCKS!!!!
Trudee
Lancaster,California,
U.S.A.
NOT holding my breath! This company SUCKS!!!!
#12Author of original report
Thu, March 10, 2005
I just rec'd notice that the jacket I ordered in Jan 2005, was shipped yesterday and should arrive on March 16, 2005. I'm NOT holding my breath!!! This company SUCKS!!!!
Trudee
Lancaster,California,
U.S.A.
NOT holding my breath! This company SUCKS!!!!
#12Author of original report
Thu, March 10, 2005
I just rec'd notice that the jacket I ordered in Jan 2005, was shipped yesterday and should arrive on March 16, 2005. I'm NOT holding my breath!!! This company SUCKS!!!!
Trudee
Lancaster,California,
U.S.A.
NOT holding my breath! This company SUCKS!!!!
#12Author of original report
Thu, March 10, 2005
I just rec'd notice that the jacket I ordered in Jan 2005, was shipped yesterday and should arrive on March 16, 2005. I'm NOT holding my breath!!! This company SUCKS!!!!