I get so upset and sad.. These awful companies uses people when they are in a need for help, and just like the lowest of creatures an thieves, they steal your money in an instant. I needed help, a rather simple question also, just needed some help to find the location of the grounding wire on my Previa, and this man that popped up from nowhere in that little chat-square, he claimed to be a specialist on Toyota and his profession. So then I should pay this "good will"- deposit, and stupid stupid me, I did, and the moment I clicked at the transaktion bottom the site went blanc and it said: "Access denied.." I should have figured.. So I checked it, this s***** company, and yes there they where, with complaints all over them.. I had to delete my card, as I understand that they continue to illegal charge the account, so now I have to change all my subscriptions and things connected to that old card.I hate them! They are such creeps.. I hope that they get caught and that all the money they have been stealing from people gives them some time in jail. It is so rotten.. :(