JustAnswer.com Made me pay twice Internet
I have dealt with JustAnswer many, many times before, for their "Ask a Veterinarian" service (whenever my own verterinarian was unavailable).
This time, I paid $28, then they took me to a login screen, whcih said, "Looks like you've been here before. Please login." I did not want to login, I didn't know my user name or password, nor did I have the means to retrieve it. I just wanted my question answered!
I was desperate for an answer, so I ended up starting all over again, using a different email address so they wouldn't try to make me log in again. So I ended up paying a second time.
I filed a claim with PayPal to get my first payment back, which JustAnswer ignored. I have just escalated it to a claim with PayPal. One thing is certain, I will never deal with JustAnswer ever again. They lost a repeat customer.