Print the value of index0
  • Report:  #1415292

Complaint Review: Justanswer

Justanswer Took my money for services offered, didn't use the service , and want me to pay again to find out how to get my refund

  • Reported By:
    Mitchel — Roseburg Oregon United States
  • Submitted:
    Wed, December 06, 2017
  • Updated:
    Fri, January 19, 2018

This service offeres answeres to questions which are directed to their 'experts'. You state your question and are directed to a page where your $5 dollar question suddenly becomes $20, money refundably if you're not satisfied. I paid via paypal, but then did not need to talk to the 'expert'. I later found that they had been paid by paypal so i went back to their site to ask for a refund and was again directed to a page to pay for their 'expert' lawyer to tell me how to get my refund.

1 Updates & Rebuttals


SavvyConsumer

Berkeley,
California,
United States

Easy refunds

#2Consumer Suggestion

Fri, January 19, 2018

Hey, I found out how to get a refund on the site. Just go to this: justanswer . com / en-gb/help/how-can-i-request-refund

I found it just by searching in Google for "Justanswer refund". They have a really good refund policy and you can get a refund immediately from your account page without even talking to anyone. Doesnt seem like a ripoff to me - but I assume ripoff companies dont give you money back if you are disatisfied :)

Respond to this Report!