Complaint Review: Justanswer

On June 6th I contacted justanswer, because I had a problem. I thought they could help me. They charge a $5 membership fee, which I was not aware of. I wasn't able to speak with anyone or  connect to anyone.

I changed my mind about completing the process. I was told by a customer service representative that I would get a refund, that the transaction wouldn't be processed.

Justanswer was persistent and wouldn't take no no for an answer. After checking with my bank, I was told that that $5.43 had been debited from my account.

After trying to get someone from Justanswer all they wanted to do is charge me another $5 to speak to a lawyer about getting the money back.

I probably won't be able to dispute the charge. They're money hungry.