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  • Report:  #1488971

Complaint Review: JustAnswer.com

JustAnswer.com Unauthorized $46 "monthly charge" on my VISA San Francisco CA

  • Reported By:
    SanCarlo — Port Hueneme CA United States
  • Submitted:
    Thu, December 12, 2019
  • Updated:
    Thu, December 12, 2019

After providing a $5 initial online medical consultation, an additional "monthly charge" was implied in the initial contact I made with them, so they withdrew $46 from my VISA account.  

Customer Service said that I had consented to a monthly membership because I did not "decline monthly membership" prior to the 5 day deadline.

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