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  • Report:  #603089

Complaint Review: JustAnswers.com

JustAnswers.com Mechanic help Internet

  • Reported By:
    Goldie — Cardington Ohio United States of America
  • Submitted:
    Fri, May 14, 2010
  • Updated:
    Fri, May 14, 2010
  • JustAnswers.com
    Internet
    United States of America
  • Phone:
  • Category:

I couldn't believe there are people complaining about JustAnswers.com services. I have used them 3 times with really difficult questions and got the correct answers everytime. I even had one mechanic send diagrams step by step for what we were working on. These questions were for both engine & transmission repairs and they got it right. As for the people complaining about the charges, that doesn't make sense either. I have always used paypal when purchasing anything over the internet. I paid $9 2 x's and the last one I up'd it to $15.00 because of the difficulty of the question. I have spent several days trying to get torque specs on a transmission that is not in any books that I can purchase (You actually can't buy an ATSG or Transtar manual for the unit we were working on). I got the correct specs and I so appreciated that I didn't have to keep looking! So if you are spending more than the $9.00 to get an answer then you are the foolish one. By the way, you can get the money back thru paypal if you are not satisfied with the help.

1 Updates & Rebuttals


Ronny g

North hollywood,
California,
USA

Not always...

#2Consumer Comment

Fri, May 14, 2010

Paypal protection technically only covers "tangible" goods. Paying to have a question answered from online is not going to be considered a tangible good.

Although there a lot of complaints about JustAnswers, I read of one customer that lodged a paypal dispute and was given a response that a portion was going to be refunded. I read another were they lodged a dispute and have not received a response.

 



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