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  • Report:  #1342103

Complaint Review: Justfab

Justfab Fabkids Scam, misleading Internet

  • Reported By:
    MadMomma86 — Bangor Maine USA
  • Submitted:
    Thu, December 08, 2016
  • Updated:
    Thu, December 08, 2016

 The site is misleading. There are monthly 'deals' but the first deal is the only real deal. Once you become a VIP member, they charge your account $29.95 a month if you don't skip the month, which is not clearly stated. I was charged and when I called to cancel and get a refund, they repeatedly told me that I was getting a credit of $29.95 to use on the site for a "free" outfit, just pay shipping. The $29.95 is not free though, because it came from my bank account. So basically, I paid $35+ with shipping, for cheap outfits. There are very few choices. They tried to bully me into continuing and were hesitant to refund me. The customer service person was sarcastic and rude.

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