Complaint Review: JustFab

 I ordered shoes in August. A month later in September I was charged $30 by this company and I called to see what was going on. I was informed that the initial order signed me up for a membership that would charge $30 monthly and I would be able to order shoes. I complained that I did not sign up for the service and had no knowledge of a membership. I was told my account was cancelled and the refund was processed. I thought that was he end of everything but it was not. This company has yet AGAIN charged my card after last months conversation, cancellation and refund. There must be a law against this! It seems they are trying to force a membership that will not happen. Its difficult to get anyone on the phone - enormous wait times and online chat is even worse. Please inform me of who to contact. Im considering contacting a lawyer.