JustFashionnow Shipped order way late, ignored cancellation request, took my $
Based upon the history below, I want an immediate and full refund. I will refuse delivery of anything sent to me, since it was cancelled. 7/22/18 Thanks for shopping at JustFashionNow. Your order number is I1674989. V neck Women Summer Dress Shift Cotton Floral Maxi Dress Order: I1674989 Sub Total: $21.99 Express Shipping: $12.00 Paid with Cash: $33.99 Paid with Credit: 0 Grand Total: $33.99 7/30/2018 Dear Elizabeth Ervin, This is Customer Service Center from JustFashionNow. We regret to inform you that there is still delay for the following item(s) in your order I1674989. Due to delay of the processing time, we will upgrade your shipping to express for free.
8/15/2018 Thanks for contacting us. Your request is received. Our customer service representative will review your request and get back to you within 7 days. Type: Order Status Name: Elizabeth Ervin Order NO: I1674989 E-mail: ervina@u.arizona.edu Message: Please cancel order immediately. The delay has made it unnecessary, as it was a gift. 8/19/2018 Thanks for your order at JustFashionNow. Your order I1674989 has been shipped. The estimated delivery time is 2 to 5 business days. Your order tracking number is JS081954242396.
(It might take 24 to 48 hrs before your tracking info is available online.You can track it via http://www.dhl.com/en.html) Full Name:Elizabeth Ervin Phone Number:5204004186 Address:31 Cross Creek Rd 0 City:Patagonia State/Region:Arizona Postal Code:85624 8/21/2018 Hi Elizabeth Ervin, I1674989 Your JUSTFASHIONNOW order I1674989 has been shipped. The estimated delivery time is 2-5 business days. 8/21/2018 On August 15 I requested a cancellation of this order. You never responded. Now you have sent the order-- against my wishes. I don't want it and I want an immediate refund. E. Ervin