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  • Report:  #669191

Complaint Review: justhost.com

justhost.com STOP DO NOT PROCEED THIS IS A RIP OFF Internet

  • Reported By:
    anonymous — Jersey City New Jersey United States of America
  • Submitted:
    Wed, December 08, 2010
  • Updated:
    Sat, December 18, 2010

Ok here is the story.  I was tired and spent time looking on the internet for a web hosting company.  Justhost advertised "just 3.45 a month" and I thought I would try it for a month.  I completed the needed info and thought I was being billed for one month.  Seconds after I completed the process invoices for $128.75 and $32.90 came flying into my email.  The money was sucked out of my account.  The 24/7 support number just rang.  The only viable line of communication was the live chat.  I explained to them I had been charged for services I did not order she said call the 1-888 number.  I called and it just rang then disconnected.  I knew I was in trouble then. How can this be possible when the site is endorsed by the BBB?


I am a struggling business woman and cannot take this kind of loss.  This must be stopped.  The trickery is unbelievable.  Be very careful on this site they are out to trap you.  I know I must always be on my guard...at all times...you got me justhost but I have the last word now.

2 Updates & Rebuttals


anonymous

Jersey City,
New Jersey,
United States of America

NO REFUND YET

#3Author of original report

Sat, December 18, 2010

On 12/10 I was told I would receive a refund...nothing yet. What did I expect.

I have had other companies refund money in a few days. I have little hope these "low lives" will even refund the money they owe me. I will keep you updated.


anonymous

Jersey City,
New Jersey,
United States of America

Ok it gets worse

#3Author of original report

Wed, December 08, 2010

I am adding a photo so you can see the snag, how did I get trapped in this I don't know.  If they are being honest I may get all my money back minus the $20.00.  They are keeping $20.00 for the domain name.  Rip Off.  I will report back to let you know if I do get a refund.

This is costing me more than the money, I am so stressed and have spent hours trying to reverse the process.  Please be careful, do not work online when you are tired.  Spare yourself the headache.  I will continue to work on getting the $20.00 back.

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