Complaint Review: Justin Charlie

Recently, my wife found an add for some Siberian Huskies.  We fell in love, and looked into it.  Tried going through the buying process, and hit a hitch.  Sent $700, supposidly it got sent to another island in Hawaii, and was in a detention facility.  An additional $850 is required to have him sent to us.  Here is a copy of emails I received from a Justin Charlie in Anahola Hawai'i.

Hello,
     am very happy to read from you again. i quiet appreciate your grate interest towards Casper. We live in  Anahola  and we are ready to give Casper to you,what we will inform you is that he is so special and we believe he will bring grate joy to your family. he will be coming along with all his paper work including his vet records,a ledge,AKC registration/pedigree papers and a travel crate. i think Casper will make a perfect match for you.
Please promise us that you will show him the best of love and care?

Regarding the fact that you are  not located in Anahola  , It is
possible for Casper to be transported and delivered to your home with no stress.

We ship all our Husky Puppies with Priority Service. we will not ship the dog via cargo so please don't ask. This is for the safety of your new pet.
It will cost you $700 including shipping for Casper to be transported and delivered to your door step. All we are interested in is a loving and caring home for the Casper and you have promise us.
So Casper will be shipped via American  Pet Moving Service P.P.S.

What is American  Pet Moving Service P.P.S..
American  Pet Moving Service P.P.S. "priority" pet service, (not cargo), is the preferred method of delivering live animals.
There are less expensive methods to transport live animals available elsewhere such as cargo.
We do not recommend cargo when shipping small animals mainly because of the length of the flights.
It will take just a couple of hours for your puppy to arrive your home.

Note: we have always use this service to ship our puppies and all have always arrive their respective destinations safely.

With American  Pet Moving Service P.P.S., your pet will travel in a climate controlled, pressurized environment on the most direct flight available. we will make sure we get your puppy registered for delivery and once we are done we will have the shipping service call you for notification.

Note: Payment will be given directly to them so they'll  registered Casper for shipping

We can have him transported and deliver to your home tomorrow morning if you mind. So if that's ok by you then you  will need to get back to us with the following details
needed by the delivery service to deliver the puppy right to your door step ok.

Full names...........
Home and street address.............
City and Post code..................
Tel/cell numbers....................


   With the above details been giving correctly, the service  will use it to Transport and deliver the puppy to you with ease.Once i get the details,i will make sure i arrange for the change of ownership papers from my names to your names and send you a copy.
Then in the morning, i will go ahead and arrange for the registration for delivery,once am done the delivery service will contact you with all the delivery and payment details.
You just need to present your state or government issued id to the delivery team and they will check your id have you sign the shipping or delivery slip and give you your new puppy with all requirements ok.
Promise to send us some of his updated pics on monthly bases so that we can see how he plays and enjoy in his new home?.we will be very happy to answer any question you have to help you find your new family member.
thanks,
               hope to read from you again.

--- On Wed, 3/31/10, wrote:

From:
Subject: Re:
To: "Justin Charlie" <
Date: Wednesday, March 31, 2010, 3:03 PM

I just realized, ur on a different island than we are, we live on Oahu.  How will we work that out?

---

From: Justin Charlie
To:
Sent: Wed, March 31, 2010 7:15:24 AM
Subject: Re:

Hey
  Thanks for the response with the answer to our question,you have shown us nothing but trust that the puppies will be well taking off,we have princess and Casper they are a lovely puppies with different  personalities that you will love they are just 13 Weeks days old,
What is a Quality Puppy? Be careful when choosing a pet, it takes more than a Sire and a Dam to have a nice, healthy, loving, beautiful Siberian Husky. You have to know where the parents came from, was there any health issues. I am Most Selective when choosing my breeding stock.  I want you to have that nice puppy for many years of healthy enjoyable pleasure. You say "I Just Want a Pet". Do you want a healthy pet?  You can spend more on vet bills when you don't know the ancestry of your puppy. puppies. My puppies are carefully bred, with alot of attention paid to the health, temperaments, coats, the AKC standard. Choose one that has healthy, loving, beautiful parents and a long line of health and beauty. You may spend more for the puppy in the beginning, but in the long run you will be much happier and have a much healthier, beautiful Husky. Championship shows.There truly is a difference in puppies.There is a difference, not only in looks, but health,
temperament, quality.  The Quality ""Shines""" thru my puppies.


    I am a farther of 4, a grandmother of 5 and I have been happily married since 1974.  Above all, I am a devoted Christian.  I consider myself an honest, dependable and caring person.
  I have been raising Husky's Since 2001.  I first seen a Husky's on T.V. It was J.R. (BIS. BISS. Special Times Just Right) I studied about the Husky's and decided they were an awesome breed.    I had to have one.
  I was blessed with 4 of J.R.'s Granddaughters. They are hypoallergenic, they do not shed. I am very particular about the Husky's that I have in my breeding program.  My goal is to have gorgeous, healthy, loving Puppies, and for my puppies to go to wonderful loving homes where they are a part of a family. Husky are very easy loving dogs. They have the most awesome personalities and they adapt to about any family situation.  They desire to be a part of the family. They love to please there owners. They are sincerely a part of my every day pleasure.

We are from Anahola HI  and we can arrange Transportation to your home,it should be noted that transportation is included in our price.This puppy is NOT to be bred unless prior arrangements are made and puppy is sold with full registration. I also reserve the right to decline the sale of a puppy for whatever reason I see necessary for the best interest of the puppy.we sick lovely caring home for the puppy,how soon do you need the puppy? .i have outline the following that the puppy will come with.but before i do anything we have to first of all arrange for the change of ownership papers if that is ok for you. (free of charge!)please let us know where are you located?please check our email on the pics we send.
Vet Health Examination.our puppies come directly to your home without been put to quarantine because we have all the papers been authorized by the quarantine department in your State,so our puppies will full papers.
Health Certificate.
9 month health Guarantee.
Microchip.
Cadillac Leash.
Blue Ribbon Kennel Collar.
Blue Ribbon Kennel Certificate..
Quarantine Certificate
KC Registration Papers.
Pedigree.
Complete Medical Records.
Sample Pouch of Feed.
Toy or Treat.
Please kindly get back to us.
              Thanks

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>     
-----Original Message-----
From: petmoving serviceversion
Sent: 4/1/2010 6:00:20 PM
To: 
Subject: PAYMENT UNIT

Dear client,
         You  are requested  to make the payment via  MONEYGRAM as we have this unit in the Airport responsible for such transaction,To the director of  Animals  moving service using the address below:

Names:Monroe D. Williams
Address:1801 80th Ave, Anchorage, Alaska 99502
Question:When
Answer:Now
Country:USA


The payment should be made as soon as possible, So as to DELIVERED
this puppy early enough. If this fee is not provided, this puppy will not be
dispatched from the detention of the company and will spend more for the daily feeding until the Director confirms the payment of the $700 Kindly E-mail Us immediately as the payment is made the 8 digit reference number  for  Money Gram. This number will be used to confirm the payment and to activate the delivery ticket.
If the fee is not paid on time the flight would  be change and charges will increase.
Once payment is done email us:  petmovingserviceversion1@gmail.com
regards.
     Get the $700 in cash go to the one of the payment unit,we you get there ask for a money-gram money senders form,they will issue it to you fill in the payment information given to you on this mail on the money-gram money senders form then hand over the money to the cashier he or she will make a safe payment for you,after that they will give you a receipt on the receipt you find an 8 digit Reference number you have to email the customer services for conformation and to give the number for them to Activate the delivery Ticket of the puppy.    

 Copy the address below marked in a red bull marker to locate a Money gram store at your locality.

PAYDAY HAWAII 108

75-5660 KOPIKO ST STE C1

KAILUA KONA, HI 96740
View Map

RENT A CENTER # 1311

5586 PALANI RD 74

KAILUA KONA, HI 96740-1662
View Map

TIMES SUPERMARKET #3

590 KAILUA RD

KAILUA, HI 96734-2827
View Map

WAL-MART #2321

1015 HENRY ST 75

KAILUA KONA, HI 96740-1681
View Map

 

 

Contact Information.
Customer Service
Monday - Sunday
8.00am - 11...00pm

The shipper agrees and accepts that carriers , will  be held liable for any loss, damage or expense arising from death due to natural causes, or death or injury of any animal caused by conduct or acts of the live animal itself or other animals. 

STAY TO ENJOY THE SERVICES OF EXPRESS PET  SERVICE BRANCH, US.
                            SECRETARY
                               Mrs KELLY ROY

 

CUSTOMER SERVICE
CARGO DEPARTMENT,
ANIMALS AND PET SERVICE.....

 

 Subject: NOTIFICATION OF REFUNDABLE INSURANCE OF YOUR PUPPY

Dear Valued Client,
       Accept greetings from Pet Control Department Honolulu branch:
We wish to inform you that your puppy is presently under our detention. We have done all check up and all is fine now the puppy is ready for final delivery, we have also confirm the sum of $700 from you and you are to make the payment of $850 so that we can proceed immediately with the delivery of your puppy. The funds are for the insurance of the puppy,and quarantine papers from the Hawaiian state department for livestock,the Honolulu department in charge of the quarantine most confirm this payment directly to the head quarter of the quarantine,but it should be noted that all puppies must be kept on our detention for at list 6 months if only the fee is not pay.
     The certificate provided for the puppy from where is coming from is not from our state so all you have to do is get the valid certificate for you puppy to be delivered and it should be noted that this fee is completly refundable back after puppy is been delivered to at your door step,we shall provide you with all the papers needed for the puppy within 24 hours,
     Please are we also have to inform you that we are responsible for you puppy in any condition in which the puppy is at the moment,
 NOTE
  Recent revelations in scientific analysis have provided pet owners with the means to currently save their beloved family pets from injuries and diseases that might have caused the pet to be euthanized within the not thus distant past. The sad news is that when the unthinkable happens and a pet life hangs in the balance most pet homeowners notice that they are unable to afford the customarily staggering value of the treatments which will range from $3000-$10000 and a few cases even more, and are forced to euthanize their pets anyway. It is in these instances that pet house owners want they had the foresight to purchase a pet health insurance policy.  

                                    America Aviation Commission
                                 



1A. All animals have a life and integrity and therefore are been regarded as humans in their own domain.

2A. All animals are to be transported with a high degree of caution and safety.

3A. All animals must be transported by an animal travel agency which is registered with the American Aviation Commission/ Ireland Financial Bureau.

4A. All animals are supposed to have a Life Insurance Certificate before they can travel without any problem within American and beyond.

5A. The cost of the life insurance paid for each animal that is been transported should reflect the integrity of the animal in question.

6A. All insurance fees paid during the flight and delivery of an animal must be fully refunded in cash and in total after delivery of the animal.

7A. The insurance must be refunded to the person who paid the insurance fee and it MUST be refunded in total.


Why we ask for a Life Insurance Certificate:

1B. It shows that the owner of the animal is fully concerned about the life of the animal.

2B. It gives its owner the legal power to take the pet delivery agency to court in case of problems during the delivery process.

3B. We stand behind all pet owners in case of problems with the animal delivery agency during the delivery process.

4B. The life insurance fee is to cover for the caring of the animal in case of animal abandonment for 3 months before the animal it is been quarantined.

To this effect, we wish to inform you that the puppy in question does not have an insurance certificate, which in this case must be paid and acquired before it can leave our premises for any delivery.


Insurance Payment Strategy:

The insurance fee to be paid per animal must be equivalent to half the cost price of the animal in question and this was decided by the America Aviation Commission / American Financial Bureau.Looking at clause 5A above, it shows that the insurance cost to be paid as required by the American Aviation Commission is $850.

But this system brought to many complaints from pet owners and beyond and so the two mother committees sat and decided to adopt the Half Insurance Scheme method of insurance payments. This system requires that the owner of the animals pays half the total amount of the insurance fee that was to be paid.

To this effect, you are required to pay a total of $850 .The money will be refunded at the time of delivery by the delivery agent who will bring the puppy to you. The refund will be made in cash at time of delivery and it will have to be refunded in total as stated in clause 7A of the American Aviation Commission /  Financial Bureau laws.

We also wish to inform you that the puppy will remain here until the refundable insurance fee is paid before the puppy can depart from our detention. There is no compromise on this issue. We request and advice you treat this issue with a high degree of discretion and urgency.

CONFIRMATION OF DELIVERY ADDRESS:

Receivers Names:::::::::

Delivery Address :::::::::
City and State::::::::::::::::
Postcode::::::::::::::::::::::

Phone # ::::::::::::::::::::::::
Email::::::::::::::::::::::::::::::


NEW TEMPORAL TRANSPORTATION DETAILS.(puppy)

* Terminal (b-clause) --------Confirmed
* Class ( B-Urgent)------------Confirmed
* Arrival----------------------------(8:30pm) GMT /Today.
* Crate Number----------------pp52/en-5sti.
------------------------------

------------------------------------------------------------------------------------------------------------

Note: Payment will be done using Money Gram. and with the below details.

PAYMENT DETAILS:

Names:Monroe D. Williams
Address:1801 80th Ave, Anchorage, Alaska 99502
Question:When
Answer:Now
Country:USA

------------------------------------------------------------------------------------------------------------


We hope this issue will be resolved within the shortest possible time to avoid the puppy from missing the delivery programed time.
Thanks


-------------------------------------
Mr Kelly Morgan
Secretary.
Pet Control Department.

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