Complaint Review: Justin Pelletier

Justin inquired about cleaning services.  Numerous times i told him i was very busy. He would not stop messaging after i told him my father was in the hospital and was dealing with that. I ended up booking him in. He was informed the minimum charge would be $75. After the cleaning was done. His bill came to $140 giving him a $28 discount. 

He wanted his mothers bathroom clean, thr main focus being the kitchen. This bathroom was horrible and hadnt been cleaned in months or even years. There was mass amounts of cobwebs everywhere. Mold on the ceiling and bunched up in the drains . This was nothing like he described. 

He refused to pay the remaining balance, did not even pay taxes or tips. His mother was amazed with how clean we had got it and thank us for the amazing job done. 

Justin has since blocked all contact and is refusing to pay his bill.