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  • Report:  #1468603

Complaint Review: Justin Scott Day

Justin Scott Day ,facebook.com/JustinScottDay, justinscottday.com Justin Day purchased our digital product asked for refund then fraudulently filed a chargeback and reported our company Facebook Dallas Texas

  • Reported By:
    SavvyMedia — plano Texas United States
  • Submitted:
    Sat, December 01, 2018
  • Updated:
    Sun, December 02, 2018

Justion purchased our Facebook Ad targeting checklist and with in minutes texted our support team and asked for a refund.  We advised him that the refund policy was to first implement the ad stratey and if he was not succuessful we would gladly refund his purchase.  

He then proceed to threaten our team and demanded his money back.  Rather then argue we issued a refund and informed him it would normally take 3-5 business days to recieve.

The very next day, he had filed a fraudulent chargeback to his CC processor and reported our ads and companies Facebook page to Facebook.  This caused our ads to be shut down and our product to be removed from eligibilty to be sold.

 

DO NOT DO BUSINESS WITH THIS PERSON HE IS A COMPLETE FRAUD

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