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  • Report:  #1286635

Complaint Review: Juvacell skin cream

Juvacell skin cream Have received 2 packages from them. Bank was to have denied, I have talked to them, they will refund 1 charge and agree to refund 50% of that charge.

  • Reported By:
    Alice — Sioux Falls South Dakota USA
  • Submitted:
    Wed, February 10, 2016
  • Updated:
    Wed, February 10, 2016

I paid shipping on a sample of Juvacell Skin Cream, did not agree for them to send additional orders.  I was charged for 1 almost $100.00 ,  Bank was to give information to fraud dept.  Now I have been sent another  and they have charged my bank account another $100.00.

Talked to their customer service. At first she refused to do anything. After my insistance, she did agree to refund me for the last order I received, Shipping it back to them 2/10/16.  She did agree to refund 50% of the charge for the 1st order. 

Watch out when you see this type of offer! 

 

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