Juvanell skin therapy ordered skin and eye cream as trial package on internet add. gave credit card #, was billed for trial package and also another package which I did not order. very expensive! I would not have even ordered the trial if I knew I would be billed after 14 days for another shipment. I didn't have the trial products long enough to even make a decision to continue or not. They had my card# and 14 days later without my authorization charged me nearly $200 for a new shipment. Scam and criminal business! Internet
I read an advertisement on the internet for a trial product of both skin care and eye care. (Juvanell Skin Therapy and Juvanell Eye Serum.) The product reviews and trial prices were appealing. For less than $10, I would receive the 2 products to try.
Exactly 14 days later not only did the trial products show up on my credit card but also $89.77 for another order of the eye cream and $98.70 for another skin cream. I did not authorize this continued order and would not have ordered the trial if I knew that I would be charged for more products. I barely had enough days to determine whether the product was worthy to reorder.
I phoned the number I received on the packing slip to complain. I was told that I did not call to cancel within the 14 trial period. This scam is an example of bad business. No charges should be made on one's credit card without owner's knowledge.
This company is counting on people not scrutinizing their credit card bill. I believe that I should not be responsible for this outrageous payment for two products that I did not order!