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  • Report:  #1315357

Complaint Review: JW Motors

JW Motors Do not buy from the dealer Manassas Virginia

  • Reported By:
    Greg — Virginia USA
  • Submitted:
    Wed, July 06, 2016
  • Updated:
    Wed, July 06, 2016

Don’t trust this dealership.  I bought a 2007 F150.

-          Within a few weeks the engine developed a ticking noise and JW motors indicated it was the cam phasers and they were going to do the repair under their service contract.  They kept the truck for almost a month and told me they did the repairs however the service warranty contract company indicated they did not submit a claim and there were no repairs performed.

 

-          A few weeks after getting the truck back the check engine light came on indicating it had a bad catalytic converter.  JW motors cleared the fault codes prior to sale of the vehicle so it would appear as though there were no fault codes but the fault codes come back shortly after the sale.

 

-          JW Motors certified the vehicle passed the state inspection requirements, however in the few weeks after they fraudulently claim they repaired the cam phasers when I had a 3rd party repair center diagnose the engine error code they also discovered one of the exhaust headers was cracked and that alone would have prevented it from passing the state vehicle inspection.

 

Bottom line is I made the mistake of trusting this dealership and it ended up costing me a lot extra money to repair the vehicle.  I advise potential shoppers to steer clear of this dealership. 

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