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Kabam Inc. Kabam Gaming issues and won't return/compensate for lost items! san francisco California
This is just one forum copy and this one was somewhat nicer, but I've had emails ignores called names no answers or canceled tickets!!! This is wrong!!! [QUOTE=Kabam Smaugdor][QUOTE=wildhoreseskell][QUOTE=Kabam Smaugdor][QUOTE= wildhoreseskell]:mad: I have heard nothing in regards to this!!!! I just lost yesterday during an update you guys had More dang mithrils, chests, and the dang game keeps shutting down!!!! Fix the blood thing!!!! And give me back my stuff my master troops I've lost before along with my other lost might and troops during transport!!! I'm very disappointed in Kabam!!!!!!!! Kellie of world G-107 user Nam MsGrendilTwoFut!!! Kellie email [email]wildhorseskell@gmail.com[/email] I have had tickets closed had a PX supervisor contact me nothing yet!!! I was hack via Kabam and lost many items troops might before and now with this last update I lost a lot of things!!!! I am looking at going to the BBB now! :mad:[/QUOTE] [COLOR="#DAA520"]Hi wildhorseseskell, I need you to be precise here and give me the following detail. Bear in mind we see all activity on your account so please be accurate so we can look into this. I will need the following: 1. Quantity of Mithril you had before the update 2. Date/Time you purchased the Mithril 3. What you last spent Mithril on 4. What device/operating system you are playing on ie. iPhone 5s / iOS 7.0.2 or Samsung Galaxy /Android 4.43 I apologize for the trouble you have run into, not many people are experiencing problems so we want to see what the cause may be. Thank you!
[/COLOR][/QUOTE] I have lost mithrils cause as soon as I get it put on yesterday they wew gone as I updated that may be why they aren't showing up plus what about my other lost issue items that I haven't received from my early issues this years that my emails I showed from the PX supervisor that never responded to me since he wrote me last say don't be alarmed about closing tickets but to combine them and get this issue resolved???? Well I guess further action will need to be taken since I'm not getting no where with any issues and being said I am spamming!!!
Many are talking of leaving this game because of the ongoing non response to tickets or forum reporting! I wasn't spamming I was addressing issues I had in areas that I to had issues with!!![/QUOTE] [COLOR="#DAA520"]You did not answer my question from earlier. Please, I will need the following: 1. Quantity of Mithril you had before the update.......I have 200 in my item bag and 25 up in green box when I logged on I only had 5 then put a Google play card my son got my I had 100 used 90 had then 10 left lost all my Monday chest and the ten mithrils for a total of 215 plus my 90 mithrils of Monday chests :'( :-( 2. Date/Time you purchased the Mithril about 48hrs ago a $9.99+$4.99+9.99 amount plus my 200 in my bag sitting there waiting to use on good chests :'( :-( :-( 3. What you last spent Mithril on Monday chests 4. What device/operating system you are playing on ie. iPhone 5s / iOS 7.0.2 or Samsung Galaxy /Android 4.43..... I have a Acer A200 Android fully updated to current version :-\ :-\ :-\ :-\ I hope this answers you questions plus Micky PX supervisor was to fix issues I had from first of the year due to Google said I was compromised by Kabam and I was put in the hole $597+ due to hacking of a different persons name doing up as I logged into my game from all this I lost over 300 million in might troops and resources during transport and reensigning troops I lost 1000 master troops...you don't know how this has effect my financial situation and Micky said my tickets will be closed so that it will be addressed by Micky and not to be alarmed but haven't heard anything from b PX Supervisor and I feel like I'm being raped once again!!! :'( I have cried so much doctor said I'm showing a lot of stress due to my identity theft happening via these issues and I get nothing! I lost hobbit crews a hobbit ruin craft crew many chest of all kinds and hourglasses... All I've done is cry or get ticked off snappy with family/friends...This needs attention I have all emails and nothing just case is closed!!! Kellie [/COLOR][/QUOTE]