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  • Report:  #565344

Complaint Review: Kaiser Am Wiener Platz

Kaiser Am Wiener Platz Deducted money from credit card without my authorization. Miss-use my credit card Koln, German

  • Reported By:
    Vimal Sethia — bangalore Nationwide India
  • Submitted:
    Sat, February 06, 2010
  • Updated:
    Sat, February 06, 2010
  • Kaiser Am Wiener Platz
    Genovevastr. 10 - 14, M
    Koln, Select State/Province
    Germany
  • Phone:
    +49221623050
  • Category:

I booked the hotel "Am Wiener Platz, koln, Germany "from booking.com website for 25 Jan-2010 and provided my credit card details. While check-out on 26-Jan-2010, I paid the cash money at reception and took receipt . But hotel again deducted money from credit card on 31 Jan, 2010. This is miss use of my credit card details that I passed to hotel at the time booking. When I enquired from hotel for this transaction, they said I booked the hotel for 30th and 31st Jan as well. Which is not true since when I asked them proof/request of booking, they do not have any request/proof from my side. Let me know way to get my money back.

 

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