Kamado Co., J5 Design Co., Kamado Distribution Co., Richard Johnson Richard Johnson Does not honor warranty, doesn't answer calls or emails San Diego, California
First off, it took forever to get the grill and it was missing several tiles when it finally did arrive. We followed all instructions. The Kamado top broke during use. We have tried for almost a year to get the replacement. Originally, Richard Johnson acted like it was no problem and told my husband he would order it. After that, we never received a replacement and he never answers the phone, nor does he return calls or emails. I tried to call, blocking our number, but he doesn't accept blocked numbers. I guess that says it all.