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  • Report:  #1493247

Complaint Review: Kandypens

Kandypens Took my money, sent me junk. Arizona Scottsdale

  • Reported By:
    Corey — Fort Collins. Colorado United States
  • Submitted:
    Tue, March 24, 2020
  • Updated:
    Tue, March 24, 2020

My pen arrived, I loaded less the the suggested amount just to try the pen out. The pen got extreamly hot. So hot that if I would put it to my lips it would burn them. I decided to clean. It out and reload it , and try it again. Same problem. At this point I realized the product was leaking under the glass table and onto the coil. I hit up kandypens, and asked for some help. I sent pictures of the atomizer.

I the got a response from kandypens starting I had loaded to much. Which is not true at all. They also said you cannot tip the pen when it is warm as it will leak into the air holes. For the price point this should not leak at all!!! Most expensive atomizer on market. Kandypens did offer to send me a new atomizer. They offered me the white one as the black one I paid for was not available ( even though I could purchase one on their website) The new atomizer arrived. Again I loaded leas then the amount recommended.

The pen still get extremely hot after two sesh modes. The. The new atomizer produces a metallic almost chemical taste. That I can't quite place. I have yet to get this pen to produce even the smallest of hits. This pen is absolute trash. For the price point, and the fact there is no return policy, I'm left feeling like kandypens just ripped me off. $130!!!! The pen does not even work!!!

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