Complaint Review: Kanner and Pintaluga

 I went through this law firm after my serious car accident because of a d**n 800-411-pain commercial on the radio.  That was one of the biggest mistakes I have ever made.  Last year I was involved in a serious accident where I became permenantly disabled.  I cannot work and being a single mother of three children money is very tight.  I was excited when last year December I was told that my case settled and I would be receiving my settlement by February or March. 

I gave it until April before I started calling to find out where my case was.  The woman who was handling my case told me that she was working on it and when she settles she will give me a call back.  I informed her that I would give it another month before calling her back.  She immediately caught an attitude and told me that she will call me and there was no need to continue to follow back up.

May came and I called back as I promised I would.  She avoided my phone calls until I threatened to take my case to another law firm.  When I did speak with her she was very nasty and told me that these things takes time but she's working hard on it.  I told her that due to unforseen circumstances and my upcoming 7th surgery since the accident that I didn't care about the accident and I would need the funds to be released ASAP.  She assured me that she would do so by the end of May.

Two weeks later I call back and get the run around.  Finally I got fed up and demanded to speak with the lawyer.  I got all kinds of excuses of why I couldn't be transfered to him.  He was busy, he was in court, he was on a phone call, etc.  All of that is fine but I just wanted to leave a voicemail.  Finally after some more threatening to leave to go to another law firm I get through to someone who claims to be my attorney.  Within a week I find out that the woman 'quit' and my file was transferred to someone new. 

5 months later and I'm still battling to get my settlement.  I'm totally getting ready to lose everything and have been without water for over a month, and pretty soon I will be evicted and will lose my car.  I have $100 to my name and that's to last for 3 more weeks.  We don't have much food in our fridge and I have a disabled child.  Choosing this law firm for it's catchy jingle instead of doing my research is the biggest mistake that I could've possibly made. 

Please understand that I wouldn't be sitting here taking the time out to let people know if it wasn't fact.  Research your law office before you go along and sign anything.  They are getting over 33% and haven't worked much to earn it.  In fact I have done more to get my bills reduced and settled than they have.  And of course they aren't willing to reduce the amount of their fee!