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  • Report:  #1395363

Complaint Review: kanoa

kanoa getkanoa.com Ordered batch 1 and Kanoa never fulfilled order. Kanoa has shutdown and fled with my funds. Cannot reach through email either. San Francisco, CA California Internet

  • Reported By:
    jarahwa — philadelphia Pennsylvania USA
  • Submitted:
    Fri, August 25, 2017
  • Updated:
    Fri, August 25, 2017

Purchased a pair of Kanoa wireless eaphones on 1/18/2016. Waited as they kept pushing the release date, explaining that "they wanted to make sure consumers get the quality we deserve". They kept pushing release date, originally was promised to fulfill orders by May 2016. 

After over a year of from purchase date, it was unsure on when the product was going to release. A weekly update was available as it seemed like the product was fully completed then all the sudden, I received an email stating that the company has laid every employee off without any information on whether our funds were going to be returned to us. An attempt to contact them via email but an auto reply stated that this email is no longer monitored by kanoa. 

All I am asking for Kanoa is to return our funds, a failure to deliver a product is not on the fault of the consumer as the company failed to fulfill its promise numerous times and convinced early backers to stay with their product.

I have all the emails regarding their updates saved for reference.

Min, Philadelphia Pennsylvania 

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