Kanoa Inc San Francisco California
I pre-ordered their headphones almost 2 months ago. When the ship date was pushed back initially, I emailed asking to cancel and refund. I was told I would only be able to cancel when I received shipping confirmation upon my ordering being filled so I waited longer. A few days ago I saw on their reddit page that they were offering full refunds and cancellations so I requested again (almost a year later) for my refund. Today I was greeted with an email explaining that the company was shutting down. There is no mention of a refund. Their website has been taken down and replaced with a copy of the email I got. They have blocked all forms of social media. This company has completely scammed every one of their supporters. I am in the process of filing a complaint with the FTC as well.