Complaint Review: Kaplan University Davenport IA

Kaplan College encouraged me to sign up for my BA degree in 2009, telling me that I could obtain many jobs with this degree in the Psychology field. I signed up for the distance learning program, only to be given stipends that I was later made to pay back (they said they over-paid me accidentally).

I then switched to brick-and-mortar education and obtained my BA degree in 2012, but was unable to find any job in my field due to my degree not being approved. I was, however, encouraged to pursue my MA degree, since I would have a "definite likelihood" of getting a job with this degree.  

They also stated that "we will help you find a job through our Career Services department." This did not happen. I was emailed job leads but was not placed anywhere.

I went back to get my MA degree in 2012, which I have obtained now in 2013, only to find out that the job field requires licensure in order to actually work as a therapist in the field.  When I contacted Kaplan about this, I was told that nobody there had any idea how I could get licensed in my field.

I finally had to call another college about this, and was told that I'd need to go back to school (no more money allowed by financial aid for this idea), so I could take the appropriate course called "Clinical Counseling." Kaplan never told me that I was not in the correct program to be able to work in my field.

I spent $80,000 in order to obtain a Masters degree in a field I cannot find a job in, due to the fact that I was not told what proper classes I needed to take to be allowed to work as a therapist, nor was I informed about the requirement of being licensed in the field!

Needless to say, I am very discouraged, angry, frustrated, and heartbroken over this! My sister-in-law attended an online university and has had many jobs since graduating.  Her classes were on a lower level than mine and much easier to pass. I don't understand this and am grieving at this point of ever having gone back to college!