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  • Report:  #827852

Complaint Review: Kaplan University

Kaplan University Financial aid theft. demoins, Internet

  • Reported By:
    shaliesmom — lamesa Texas United States of America
  • Submitted:
    Tue, January 24, 2012
  • Updated:
    Thu, January 26, 2012

One person stated that Kaplan helps those who are single parents and have no money.

My story..............................

One day while setting at the desk playing on Facebook I ran out of credits. So I looked for the free offers to fill out to get credits. I said oh ok look there was an easy one to were I could give a certain sight my number and a collage would contact me. "what a mistake" My phone could not handle all of the phone calls I recieved. In the next ten years I had planned on going to school to get my medical coding and billing degree. Kaplan university called me over and over. I let her know what my future plans were. She proceed to tell me that a degree in medical coding and billing is not a good choice because in the future it would no longer be needed. She told me that they had a great program Called Medical transcription. She stated that it would be the same thing practically. I hung up and thought about it a bit. Over and over I recieved phone calls. I answered Kaplan once again and they threw in a $1000 dollars off of my last term and waive the technology fees. Ok well they suckered me into it. At first you could be late on home work. Which in major situations was ok. Then they changed it after me going for two years. I had been covered by financial aid the whole time and always had a positive or credit on my account. There was once they told me I needed to pay $100 dollars. That same term I had a credit of $700 dollars. After Medical terminology turned out to be not what i wanted I changed schools for ne day. I actually got calls from Kaplan stating how Medical office management had an emphasis on coding and billing. I was never told about this program. You would thing if medical office management had a emphasis on coding and billing they would have told me about it in the first place. I do blame my self for not making choices and saying no. I finished school about two four months ago. I have yet to receive my degree. At the last term I asked about the $1000 toward tuition. I never recieved it. I asked financial aid if I could get a loan from them because me and my husband had separated and I could not afford the last term. The advisor told me I needed two denial letters form a loan institution. I got the denial letters and did not here from Kaplan anymore. I called and asked about it. That is when I got an ombudsman who told me I could not get a loan. She told me that I still had funds with my financial aid. I reminded her that I was only taking three courses. She said no problem. Just change my paper work and my aid would be based on a year instead of by term. After two years of school I had told her that I would need to fill out a paper so that money would be sent to me so that I could get the left over to pay my bills associated with school. They approved me for $1994 and $1995. That is after my tuition which was $1200. Everything went smooth. I got some of the money around $1995. They last day of class I checked my account and they had sent back all of the funding because I did not qualify for it. So they had me owing $2800. After throwing a fit they ended up assigning me an ombudsman who looked over my account and he stated that they should have not sent back $1000 of it and that the other would be wiped off my account because of the advisor telling me the wrong things? It was that easy! " Why was it so easy?" Because I took it upon myself and asked them on Facebook why they acted like this. They had many students resond with the same problem. I contacted the BBB and many congress men! MY externship was also based on me working 90 hours for a women who left the company for surgery I did not learn anything toward medical office management. I was a free worker. I have got to be so ignorant. I should be getting my degree next week! we will see.

4 Updates & Rebuttals


Stacey

Dallas,
Texas,
U.S.A.

Kuddos Jeanski

#5Consumer Comment

Thu, January 26, 2012

For the achievments of you kids! Great!! To the OP - Once you post a report here you are subjected the rebuttals.  Don't like the rules then don't post.  As for your Externship - you do not get paid for this.  Interships/Exterships enable you to gain experience so you have that on your resume when you apply for jobs instead of finishing a degree and throwing you to the wolves.

I wish you luck in your career and hope you find the success you seek.  I do agree that these Degree Mill colleges are the worst and should be shut down.  FYI - Bad is not a feeling - I know of what I speak because I am finishing my second degree in Social Work.  Be safe and take care.


Jeanski

Buffalo,
New York,
USA

reply

#5Consumer Comment

Wed, January 25, 2012

Of course I understood what you said. I actually teach semi-illiterate adults all day long (rather than sit on my fat, lazy behind as you implied). 

Although its against my general principles to bring my kids in on these kinds of things, I really want to correct your misconception about what they would be like. Both of my daughters are professionals one is a biochemist, one a history teacher. Both have undergraduate and graduate degrees from traditional schools.  My biochemist daughter is geographically single while her husband is in Iraq. She is raising their two year old while working a full time job and attending school part time (at Johns Hopkins, no less).  My other daughter has no children. She has been voted favorite teacher by her students all five years shes been a teacher.  Neither girl even remotely resembles a bully. Nor am I.

I am merely pointing out the ridiculousness of a complaint from a college grad who cant write! Im sorry if I hurt your feelings but its better for you to find out now than after youve been turned down for jobs because you cant pass a writing test.

However, I DO applaud your willingness to better your yourself and pursue higher education. Just do it at a better school. Perhaps your local community college will accept Kaplan credits and you can finish

earning the degree you really wanted.


shaliesmom

lamesa,
Texas,
United States of America

So sad

#5Author of original report

Wed, January 25, 2012

Your post highlights several problems with these propriety technical schools. Not only are they shady when it comes to managing federal aid, but they let you graduate with sub-par skills!







The real rip off here is that this "school" let you graduate before you had any command of English.  Your written communication skills are poor and you would have benefitted from a few courses in English composition from a real college.







I hope that whatever doctor's office hires you (which isn't likely given the lack of career assistance these "schools" offer) doesn't let you write anything in a patient's file.







Who ever you are. I realy do not care what you think about my english. You are the problem. If all your time consist of coming to these places trying to make people feel bad it realy does not work. I was not getting paid to write this rip off report. I am actually sure you understood everything I said. In the work place it is a whole different story. Get a life... So what do you do for a living. Are you fat and lazy! You set at a computer all day typing crap to make people feel bad.  I am actually sure that anyone that reads it will understand it. So my point is getting across  just as I wanted it to. Kaplan University is part of the problem when it comes to our country's financial problems. "I hope you enjoy your day" I also hope that you do not have children... It would be sad to see more hatefull people in our schools. Nothing but bullies!


Jeanski

Buffalo,
New York,
USA

comment

#5Consumer Comment

Wed, January 25, 2012

Your post highlights several problems with these propriety technical schools. Not only are they shady when it comes to managing federal aid, but they let you graduate with sub-par skills!



The real rip off here is that this "school" let you graduate before you had any command of English.  Your written communication skills are poor and you would have benefitted from a few courses in English composition from a real college.



I hope that whatever doctor's office hires you (which isn't likely given the lack of career assistance these "schools" offer) doesn't let you write anything in a patient's file.

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