Complaint Review: Kaplan University Iowa

I started Kaplan in Jan. 2018 after five weeks into classes I get a call saying financial aid was not going to cover all my intuition etc I was gonna have to page $274 first time $400 second term and by third time i will be able receive a check. I contacted fasfa to ask them Bout it the lady I spoke with told me that wasn't true that my grants n loans would cover everything I had to pay nothing out of pocket. I called Kaplan back and the lady was very very hateful i told her i wanted to withdraw she said it would be 30-40 days, I am still getting calls and letters in mail saying I have an disbursement of this amount n that amount after I told them to Cancel all my fundings I will not be returning. Now i have to pay money out of pocket before I can get my transcript for a different college now I am stuck on what to do.