Print the value of index0
  • Report:  #875396

Complaint Review: Kara Lujan KSLPR.com

Kara Lujan, KSLPR.com Recruited Kara Lujan for PR from writing to pitching media. We had to write news releases, reporters she claimed to have contacted said she didn't, she dropped the ball, was embattled with other clien Internet, California

  • Reported By:
    ConcernedFormerClient — novato California United States of America
  • Submitted:
    Sat, April 28, 2012
  • Updated:
    Wed, May 09, 2012

I've never written a complaint like this, but I'm concerned this will happen to the next client. We recruited  Kara Lujan to do PR from writing and pitching media to securing sponsors. She'd convinced me the previous client whod complained about her on this site was now happy with her and that the issue was a settled misunderstanding. I gave Kara the benefit of the doubt. chance.  Kara had represented she has four people working with her and that attention would be focused on our organization. That she has great contacts and would get us national media coverage. That she was contacting by Internet and by telephone all our proprietary media contacts wed confidentially supplied. 

In short order, we got no media placement. She reassured me she'd emailed and had spoken with specific reporters for whom wed provided phone numbers and emails. But when I contacted some of these reporters they hadn't heard from her. I expressed my concern about this to Kara and she backtracked saying she had actually "just left messages on voicemails" and hadnt spoken with the reporters." After that, still no media coverage. We succeeded in getting the stories ourselves.

From the start, wed had to write all press releases. On a critical day after we'd pitched major news, she disappeared, later explaining she was embattled with another client on an ethical matter. Turns out it is only Kara in her office and there were never three others working on our behalf. Id secured a major national show booking but, after I had Kara follow up, the show suddenly ceased its interest. Karas style and accountability was in question at this point, but we had a heart to heart and I gave her another chance. But she continued to get no results.

I then received an email notifying me of another issue with Kara I didnt know about. We cut ties.  After this, Kara continued to pursue a member of our organization leading our member to believe Kara was getting news coverage for the member. Not wanting to cause our member concern, I simply checked with the target media Kara would  have contacted from our list. No contact. I had to inform our member not to expect the media coverage she deserved from the PR firm I'd recruited which showed an ignominious and valid reflection of my overall judgment.

 I've since requested our proprietary media list back and asked Kara to cease contact with our members and to remove any likeness of our organization or efforts or news articles from her website and/or association.

1 Updates & Rebuttals


KSL PR

United States of America

re: False Accusations from Monster March Against KSL PR

#2REBUTTAL Owner of company

Wed, May 09, 2012

Christi Oconner founder of Monster March Against Bullying, NEVER paid KSL PR,  services were provided pro bono to help bullied teens and the organization.  Christi became Irate when, one of the families asked for my help personally with their bullied suicide teens memorial, even though she told them to ask me for help.  She Never cut ties with my firm, I in fact cut ties with her and have emails to prove it.  I did not approve of her tactics with regards to dealing with media and aggressive attitude towards media and her "bully" ways of doing things.  She is all over the map and cannot keep focus on the task at hand.  This report is a complete fabrication of the actual truth and her denial of why she is doing this.  Her organization is a for profit,  she is profiting off of dead teens and she is using the funds that are being donated to pay her personal bills. Just last month she told me that she could not pay her rent and wanted me to help find a monetary sponsor to give her money.  I confronted her on why we would pitch the so called " Monster March families" then an hour later switch to another bullied 10 year old, after we had already gotten approval for the other families, with a major media news outlet.  She thought the bullied 10 yeard old would get her more spotlight coverage.  She is always onto the next big suicide teen story to garner news coverage for her organization.  News flash!  without these families, she has nothing!  She also has posted on her website a press release, that my firm has paid for.  If she is doing this for the greater good, why is she so mad, because I helped one of the families with their son's memorial?  go to www.kslpr.com view press page and see who is actually telling the truth. 

Respond to this Report!