Complaint Review: Karma Automotive

Karma Automotive took in a vehicle from us for purposes of an airbag recall.  They delivered the vehicle back with multiple faults including the traction motor 2 not being operable.  When ascending a steep incline the vehicle would not climb and faulted out.  This was due to Karma Automotive destroying one of the harnesses on the vehicle which we confirmed once we removed the glove box and determined that there was an issue with a pinched harness- which disabled the vehicle.   They have lied to us continiously including telling us this fault was due to a misfire when it was due to a pinched harness.   Upon further inspection of the harness it was obvious that the technician pinched the harness and this is what was causing the issue.  We repaired the issue and now everything works as it should.  But we now have a permanently destroyed wiring harness caused by Karma which will forever hurt the resale of the vehicle.

Sincerely

Joost De Vries (pen name)