Karz Ripoff Dallas Texas
I purchased a 2008 Pacifica from Karz on garland rd on March 15,2017. And here it is April and my water pump went out ,transmission shift sensor, and fan sensor. Now I explained to the customer service rep that I will be in to pay the 105 dollar difference in my note on Tuesday because I had to buy parts for the car I shouldn't have had to pay and then she said ok I will make a note of it .next thing I know I get up the next morning and my vehicle was gone. Do anyone know of any lawers that would take my case. I.e. will be greatly appreciated
3 Updates & Rebuttals
Robert
Irvine,California,
USA
Sorry
#4Consumer Comment
Mon, April 10, 2017
Frustrated or not, what you think should be or not be. The Texas Lemon law applies to NEW cars. Used cars are only covered if they are still under the original Manufacturers Warranty.
You bought a 9-10 year old USED car with probably well over 100K miles on on it. As a result you are several years outside of any "lemon law" claim and no legitimate attorney would take a "lemon law" case on your behalf. If any attorney does and asks you pay money up front..RUN the other way because they are just scamming you.
You can read about the Texas Lemon Law here...
http://www.txdmv.gov/motorists/consumer-protection/lemon-law
Now, just to expand on the previous posters comment. You bought the car AS-IS meaning that the second you drove it off the lot you are responsible for any and all repairs.
The only exception to this is if the dealer provided you a written warranty and the parts that needed repair were covered in that warranty. But even then you would have to go through the warranty process and generally get approval BEFORE the work is done to have it covered. It doesn't act as a credit towards a car payment.
Unless there is something in writing that says you can deduct your repair costs from your payment you are responsible for the FULL payment. I doesn't matter if you had a $10 repair bill or needed to rebuild the entire engine. In addition even if you no longer have the car you are still responsible for the balance of the loan. And yes these are all things you agreed to when you signed for the loan.
This is a perfect example of why you should ALWAYS have an independent mechanic inspect the car before you purchase it.
Frustrated
#4Author of original report
Mon, April 10, 2017
There is a lemon Law in the state of Texas that will back me up Mr. Because I haven't had the vehicle 30 days and there is no way I should be having all these problems. And maybe you are a rip off like them please stay off my comment
FloridaNative
Palm Beach Gardens,Florida,
USA
That is strange!
#4Consumer Comment
Mon, April 10, 2017
Why would you think that the lender would pay for your auto repairs? It doesn't make any sense at all. Offering to make a short payment to the lender because you had repairs on the vehicle triggered a repo if you didn't keep up with the entire payment due. Why would an attorney take your case? What are you suing over?
I don't work for this dealership or any other dealership, but the lender doesn't pay for repairs anywhere. If you have a warranty on the vehicle, then if it is a covered item the warranty company pays. If it isn't covered, you pay.
I think it is very strange that you expect your lender to pay for vehicle repairs. Vehicle repair expenses have nothing to do with the repayment of the money you borrowed to purchase the vehicle. Check your loan contract so you know your responsibilites. If you can't afford to pay for both the vehicle loan and vehicle maintenance, then don't buy one until you can afford it.