Complaint Review: Kash Email Solutions

To further our advertising efforts, we decided to begin an email ad campaign. It was very important to us to use ONLY lists of people who had opted to receive Business to Consumer advertising. We send no unsolicted email.

After searching around the internet for sources, we settled on Kash Email Solutions to be our supplier. We started with an order of one million B2C email addresses, which was to be preapred for us in a few days.

Delivery of the list was delay because they were going through an extended "verification process." After finally receiving the email list, we found over 75% of the email addresses were invalid. Attempts at contact with the company went unanswered for nearly a month, before we received a curt response saying "there is no way the list was that bad."

We feel we should be refunded the money paid for this list.

Ryan
Toronto, Ontario