Kaufman's Wedding World aka Wedding World ripoff dishonest fraudulent consumer fraud Pittsburgh Pennsylvania
Ordered 7 bridesmaid's dresses in March. Wedding World waited 3 more weeks to place the order with the designer in NYC. Dresses were finished and ready to ship to Wedding World on 6/28, but designer was holding them back due to a credit issue Wedding World had.
All members of bridal party made numerous phone calls to bridal shop, headquarters and designer to find out the above facts. This is after Wedding World repeatedly lied, would not give us a date as to when the dresses were coming in (at the end of August, one month before the wedding with 5 bridesmaids from out of town and not able to pick them up before the wedding), would not take or return phone calls, hung up on people, etc.
None of us have ever received such abysmal customer service in our lives. The bride also bought her gown there so they clearly stood to make a lot of money off of this wedding party. I wouldn't order anything from them unless you can verify with the designer of the dress that Wedding world's account with them is paid in full.
Aileen
Pittsburgh, Oregon
1 Updates & Rebuttals
Amberly
Pittsburgh,Pennsylvania,
U.S.A.
I had to quit because my own morals would not allow me to work with such people
#2Consumer Comment
Wed, February 11, 2004
I decided to apply for a job at Wedding World, as a former assistant manager of clothing stores I know the ins and outs of customer service. I ended up only working for the company for 4 weeks, last weekend being my last. I had to quit because my own morals would not allow me to work with such people. Please know that the girls that work there have no conttrol over what goes on with regard to the dresses. It is all pretty much on the owners. Who I might add within the short time i was there, shorted the employees their bonuses. I now tell everyone I know that they should never go into that chain of stores. They do not train anyone any they treat the customers simply not how any bride should be treated. I am very sorry for how you have been treated. I myself am planning to file a report with the B.B.B.