Kaufman's Wedding World - SHERIF'S SALE - store is closed!!! Allentown Pennsylvania
I am another very unhappy bride attempting to deal with Kaufman's (in Allentown/Whitehall PA). I will admit that everyone was always polite, however polite only goes so far. My phone calls are never returned. I have called several times a week (off and on to give them a break) and always am told "I will call you back today". They never called.
I went over to the store on Monday night. The store is officially closed (they say they "relocated" to Lancaster). However, the white form on the door is posted that the store is under SHERIF'S SALE.
I began calling other locations only to get voice mail (I could no longer reach a human) each time and I left messages. I called their main Customer Service line and received an Out Of Service response. A few days later and not one of my messages has resulted in a return phone call.
For all the other brides in the same boat as me, have a backup plan for those dresses! Good luck getting your dresses or refunds because I'm pretty much doubting I'll ever see mine.
** I am not giving specific details at this time as I am still trying to get this resolved (doubts are high since I have been calling for over 2 months with no response). I will post a follow-up if I ever do get one.
Amy
18103, Pennsylvania
U.S.A.
2 Updates & Rebuttals
Deanna
Youngstown,Ohio,
U.S.A.
NUMBER TO CALL
#3Consumer Comment
Fri, September 10, 2004
I also went through this. I was luckey I got my dress in time. I was the new tonight 9/9/04 and they had a story on Wedding World in Boardman they posted a number for the brides to call about there dresses. Here is the number 1-800-4-MY-DRESS.I hope this will help I feel really bad for all of you. Good luck and no matter what you wear you are married to the most important person to you now.
Cory
San Antonio,Texas,
U.S.A.
Good News/Bad News
#3Consumer Suggestion
Thu, September 02, 2004
For all those brides that posted about how bad Kaufmans was this ought to make you happy. For all those brides that have dresses on lawaway and deposits, you are probably out of luck. If you can, get down to the nearest store with your paperwork in hand ASAP, if any are still open and refuse to budge until something is done. Good luck.