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  • Report:  #1242518

Complaint Review: KAVI GOURMET COOKING

KAVI GOURMET COOKING SEVERAL:Kavi Kitchen, MD Gourmet Cooking Online, JBEI Gourmet THEY LITERALLY TOOK A CANCELLED ORDER - FILLED IT-CHARGED ME- AND WHEN I SHIPPED IT BACK UNOPENED AND TOLD THEM I NEVER ORDERED IT- THEY ONLY GAVE A PARTIAL REFUND - and I NEVER COMPLETED THE ORDER FORM!!!! VISTA California

  • Reported By:
    TORQUED IN BATTLE CREEK — Battle Creek Michigan USA
  • Submitted:
    Fri, July 17, 2015
  • Updated:
    Fri, July 17, 2015
  • KAVI GOURMET COOKING
    929 POINSETTIA AVE
    VISTA, California
    USA
  • Phone:
    1-707-633-3333
  • Category:

This is the statement that I have made to the California AttyGeneral Consumer Affairs:

 

Prior to Christmas of 2014, I followed a legitimate link to this "Gourmet" bunch of theives.  Originally planned on purchasing a $9.99 cookbook, so I entered my cc info and mailing addess.  The a couple of pop ups later more "goodies" got added to my "POTENTIAL" order and came out to be more than $200.  As I am on Soc Sec only, I couldn't afford anything like that, so I retraced my steps and wiped the entire order form clean.  Later, I received a box from them, too it back to the Post Office, and they wrote refused on it.  I had told my Credi Union what happened, and I was give a credit.  However, this outfit only gave a partial refund of $6.94, and instead CHARGED ME A CANCELLATION FEE of $29.85!!

Since I never placed the miserable order in the first place, the NON ORDER was manipulated and then I was told that when I sent the box back, as per their site, I would be charged a fee for cancellation.  I NEVER ORDERED AND NEVER SAW ANYTHING LIKE THAT!! 

So it has taken months of endless tape loop offers on their phone number - and finally got a customer service rep.  After having to bludgeon him over the head verbally, he said he would refer my issue to a supervisor - MAREKA.

This orgainzation is a TOTAL SCAM and has found ingenious ways to circumvent the law, SO FAR!  I contend that they should be investigated and closed down!

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