Kay Jewelers Kay Jewelers performing unauthorized credit checks to their existing credit card customers Nationwide
After 10 years of being a dedicated customer with perfect credit with Kay, they closed my account because the did an unauthorized credit check on me and determined that I have "to many" outstanding credit cards. without any correspondence or notification, they closed my account, and took away my available.
When I called them and told them how can you just close an account without cause, they said "Sorry".
Thank you Kay Jewelers, and I will take my business elsewhere. When were companies allowed to do random credit checks behind customers backs, causing unnecessary inquires on your credit report without authorization from the individual?
2 Updates & Rebuttals
Striderq
Columbia,South Carolina,
USA
An answer for you---
#3General Comment
Fri, December 09, 2016
Actually you authorized the check. Credit cards, banks, etc all have a clause in the paperwork that you sign to open the account that says they can do random/occasional credit checks. By opening the account, you allow them to do this.
Jim
USAThe Bottom Line
#3Consumer Comment
Fri, December 09, 2016
YOU authorized the credit checks when YOU signed the agreement. Apparently YOU didn't read what YOU obligated YOURSELF to before YOU signed it. Secondly, they own the account and they can close it whenever they want or for no reason. NO RIPOFF HERE!