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  • Report:  #1524615

Complaint Review: Kays Jewelry

Kays Jewelry Signet Jewelers charged us for work they couldn't do correctly san bernardino ca

  • Reported By:
    yvonne — san bernardino ca United States
  • Submitted:
    Sun, February 19, 2023
  • Updated:
    Mon, February 20, 2023

After checking her ring size a total of 3 x's before submitting the order, Kays Jewlers  in Inland Center Mall, still couldn't get the right size. They charged my 89 yr old mom $390.00,  and  refused to correct their mistake, unless we paid them another $390.00. When I took the rings to another jeweler he showed us other required repairs that which were never even mentioned  to us. There is no way we should have to pay for a sizing they couldn't even get right. Plus they should have to stand behind their work, and refund the charge.

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