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  • Report:  #571916

Complaint Review: KC Cockapoos

KC Cockapoos Colleen Thompson DISHONEST Cockapoo breeder in Ellensburg, WA. Ellensburg, Washington

  • Reported By:
    lb105 — not Ellensburg Washington USA
  • Submitted:
    Fri, February 19, 2010
  • Updated:
    Tue, May 24, 2011
  • KC Cockapoos
    216 Hanson Rd.
    Ellensburg, Washington
    United States of America
  • Phone:
    509-962-5964
  • Web:
  • Category:


We put down a $200 deposit on a 3 wk old cockapoo with KC Cockapoos, who advertised AKC champion parents, OFA, CERF, and Patella cleared.  She also said all her puppies looked alike, which is completely false.  

I checked references and assumed I would get all paperwork when I picked up the puppy (It was not in the packet). Two days before I picked up the puppy they told me I could have my choice between the 2 remaining females. The day I got there they said they sold the other female and I had no choice, this puppy or none. Four days later I verified she still had 2 females available, after I saw she posted an all black female the very same day she claimed all her puppies were sold.  

When I saw the puppy in comparison with the other puppies it appeared there was something wrong with her rear end, she was the least attractive, and she was the runt (breeder said she was right in the middle) to boot.  

We took her to a vet who said her tail was docked extremely short. She also has a roached back and her legs tuck under her toward her belly instead of under or behind her rear - perhaps a fallback from the tail docking? Basically her tail is docked almost completely off.  When I asked the breeder about the tail docking and for the paperwork on AKC, CERF, Patella, OFA, etc.. she got very defensive and told me to shut up or pay up and this transaction is done and refuses to give me any paperwork. I can't find the dam or sire on the OFA website. 

Since I caught them in a bald faced lie, I can only assume that everything they claimed about the puppies and the dam and sire is a lie.

We paid $900, which is in the high range for a cockapoo, for better breeding, and I guess she saw a sucker coming and took advantage.  By the time we traveled thousands of miles to pick her up, then thousands of miles back, at considerable cost, plus our $200 non-refundable deposit, we pretty much felt cornered and took the pup.  After we learned the rest of the story we asked for another puppy or a refund.  That's when she said "Pay up or shut up" (of course we had already paid up).  

The breeder provided 5 references, all happy customers.  Ours is another side of this breeder that others should know about.  

If you are buying a puppy, please visit the site, get references, get all documentation and verify that it is legitimate, and pick out your own puppy.  At this point we have bonded with this puppy (especially our daughter) and she with us, so there is no chance we will be returning her, and we are praying that she does not have any serious health issues, and that she lives a long healthy life.





2 Updates & Rebuttals


Happy with Cockapoo

Tacoma,
Washington,
United States of America

Great Breeder

#3Consumer Comment

Tue, May 24, 2011

Totally Happy with our pup from this breeder.  Found her honest, goes beyond the necessary to make a buyer know they are very important to her.  Pups were in her home, very healthy and all well socialized.  I was aware that at the time this complaint came in Colleen had just had back surgery and her husband had to deal with this crazy person.  He told her that she had gotten the pick of the litter and had to either take that pup she had picked out, with no pressure, or forfeit deposit which is agreed upon as nonrefundable.  I saw this cute pup and there was nothing wrong with her back.  There is no such thing as a roached back. Totally a made up aliment.  This person who wrote this also took this pup to Colleen's personal vet and was given a clean bill of health as well as her own vet in AK I'm told.  My dog is from this litter and he is thriving, smart, loving, and most of all very well cared for while in KC Cockapoos care.  Get a life AK, you are a very small person.


Ellie

British Columbia,
Canada

Happy with KC Cockapoos

#3Consumer Comment

Wed, October 06, 2010

I am sorry you had such a bad experience getting your puppy.

I stumbled across this complaint when I was looking for the KC Cockapoo website to see if she had any new puppies available. I can't seem to find the site but I am in touch with her through email so I will go that route.

We purchase a black girl from KC Cockapoos (Dec 19, 2009 litter) and Colleen was wonderful to deal with. Our dog is amazing... smart, loving, loyal, she doesn't bark... she even rings a bell to go outside. Colleen gave us this suggestion as she had already been training them to do the same.

I was very happy with her service, the dogs clearly lived in her home which was very clean. At the time she had 2 black females, one was spoken for so we didn't have a choice but this I knew before driving 4 hours to pick her up. Colleen gave us all papers and a puppy kit, including a travel crate for the long drive home.

I update them regularly with photos and she always responds with excitement as if she was receiving photos of her own grand-kids.

I also didn't find the cost out of whack for what we were getting. Yes, I could have found a less expensive Cockapoo but most were 2nd and 3rd generation. Our dog was worth every penny. We honestly have nothing to complain about as far as customer service and satisfaction goes... we are very happy.

I do hope there is nothing major wrong with your puppy and that she does live a long healthy life... it's hard not to get attached, no matter what. I wonder if they are from the same litter?


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