Complaint Review: KC HOME RENTAL PROPERTY MANAGEMENT SERVICES

KC Home Rental Properties should be prosecuted for breaking and entering and theft.  I have owned my Plaza condo for 10 years.  A fellow owner rented out his unit using KC Home Rental Properties to a customer of this company.  The tenant takes it upon herself to "assume" that the storage unit in the basement belongs to her.  She calls this company to have them cut the lock from my storage unit and removes all of my property.  When I discover that the lock is cut and my storage  unit is stripped bare, I inform the HOA President and HOA management company.  They are shocked and advise me to call the police.  I plan to walk the report into the police department when I am done with my appointments.  When I return home that afternoon, I am again shocked to find that some of my items have been dumped onto the basement floor in random garbage bags.  I call the HOA to report that some of the items have been returned.  I am again told to call the police.  Another tenant enters the building and tells me he heard about the theft.  Then the new tenant walks into the building and explains that she was confused about the storage units and that she had my lock cut and had my items removed.  WTF?  This is a 4 unit building.  You couldn't knock on the doors to see if the storage unit belonged to one of the owners?  You couldn't slide a note under a door to see if the storage unit belonged to one of the owners?   I am bewildered.  10 years worth of my possessions are strewn into random garbage bags, and half of my stuff is randomly missing.  My storage unit was an exercise in organization.  Everything was in containers or neatly on shelves.  You would have to be an idiot to assume that these items were abandoned by a previous tenant.  And even if you did assume that, Landlord-Tenant Law would prevent you from touching any of the items.  The idiot Colleen, simply gives me the phone # to the company and tells me that they are very difficult to contact.  WTF?   Why is it my job to hunt down the company that has robbed me?   Isn't it your job to get this situation remedied?   I have to be at a previously scheduled event and i return after 11pm to find that the idiot Colleen who set all of this in motion, has not had the common decency to place the items back into the storage unit.   Who does that?  I have called the company a dozen times today and they could care less.  I have filed a police report and will sue them in small claims court for breaking and entering, theft. and intentional inflection of emotional distress!!!