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  • Report:  #1167925

Complaint Review: Keen referred to by Good Luck Psychics

Keen referred to by Good Luck Psychics I got an ad email from Good Luck Psychics, promising of course a good day ahead. Scammers do that all the time. They claimed I was getting an offer of 10m for $1.99, not even registered users get. I clicked. It wasn't them. They took me to Keen. The page provides astrology and psychic readings thru the internet. contact info not available Internet

  • Reported By:
    Nina — Muncie Indiana
  • Submitted:
    Wed, August 06, 2014
  • Updated:
    Wed, August 06, 2014
  • Keen referred to by Good Luck Psychics
    Internet
    USA
  • Phone:
    800-275-5336
  • Category:

 I got an email offering me a reading not even members can get, supposedly, for $1.99 for 10 minutes.  This came thru Good Luck psychics.  First negative part of this experience. They offered a cheap "VIP" reading, but it clicked to another organization. When I went into the Keen pages, at the top, the page also said $1.99 for 10 minutes.  I registered, put in my debit card.  Then all of a sudden, I was getting only 1 minute. And the psychic couldn't give me instructions and wait for a question, before the beep started that my time was up. And I was asked 20 different ways, all different prompts for more money. I went to other prompts to do a "survey", which never happened. I just continued to click through more requests for me to put on more money. 

 

1 Updates & Rebuttals


Nina

Muncie,
Indiana,

customer service credited me almost immediately

#2Author of original report

Wed, August 06, 2014

 When I went back to my email, customer service had fixed the problem.  However, when I asked which set of cats to get, the psychic told me she saw me having multiple cats. Either scenario would have me ended up with multiple cats.  So, that wasted time. . . but they did make a good effort to rectify the 1st problem. Not worth the time to fight about the 2nd, to see if they would give me the time with someone else.

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