Complaint Review: Keith Pierson Toyota

On Nov 4, 2010 I went looking for that so called:  "Unbelieveable deal" advertised on one of their commercials.  Well.... I got an UNBELIEVEABLE DEAL alright.  I bought a 2010 Highlander and gave my 2009 Camry in trade in that I had bought in 2008.  They told me this wasn't enough and that I had to give them $800.00 dollars on top of the trade in.  Stupid me, I did.  Charged it on my credit card.

After everything was said and done I WAS PROMISED a 5.6% and GAP insurance.  I was told everything was good and signed the papers.  I was also told by their Finance Manager that if something was to come up they would quote:  "COME UP WITH THE MONEY" and that I was not to worry.

To my surprised about a week later I get a phone call from the dealership asking me to go there because there was an "issue" with the finance papers.  Come to find out the bank did not approve the deal and the Finance Manager told me I needed to pay them $4,000.00 dollars in order for the deal to go thru.  They also wanted to raise my monthly payments.  ARE YOU KIDDING ME???!!!  I thought you would "COME UP WITH THE MONEY"  HUUUUHHH??!!!! My wife was with me and absolutely refused to give Keith Pierson another dime.  Needless to say she was pissed about the whole thing right from the beginning (I went by myself to buy the car) and she told them to simply take the truck back.  Of course they didn't want to do that. 

Ultimately they ended up changing my papers so that the monthly payments could stay almost the same not before they insisted on trying to get the four thousand dollars from me.  With much regret they had no other choice but to come up with the $4,000.00 themselves.  They also took the GAP insurance away.  LIARS, LIARS, LIARS!!!

OH!!!! after this happened they called me back again.  Asking me to go down there because there was some lady that wanted to talk to me.  Are you serious????!!  I own two toyotas but after this fiasco I WILL NEVER BUY A TOYOTA AGAIN.

Listen Keith Pierson STOP CALLING MY HOUSE.  Go curl up in your pretty mansion while you keep RIPPING OFF customers who's only mistake is stopping at your dealership looking for that "UNBELIEVABLE DEAL"

People BEWARE, do not buy ANYTHING from Keith Pierson Toyota.  They don't care about you.  They only care about MAKING MONEY even if it means ripping you off in the process!!!