Print the value of index0
  • Report:  #523090

Complaint Review: Kellerman Investigations

Kellerman Investigations Botched Investigation - Beware of Bad Business Practices Glen Carbon, Illinois

  • Reported By:
    Kerry Sheehan — Springfield Illinois United States of America
  • Submitted:
    Thu, November 12, 2009
  • Updated:
    Mon, November 23, 2009
  • Kellerman Investigations
    60 S Main St.
    Glen Carbon, Illinois
    United States of America
  • Phone:
    8884026662
  • Category:

I wanted a record of my husband's divorce history. I went to Kellerman Investigations and purchased what I was made to believe were records that would be provided to me.

I never did recieve them so I went back to them letting them know that I was upset at the fact I didnt recieve my information I paid for. They never responded. I paid cash so I feel like I'm being taken advantage of.

Kellerman Investigations will not be getting any more of my business and none from my business associates, friends or family.

Beware of Kellerman Investigations and their bad business practices. They have violated their ethical duties and are being put on notice.


1 Updates & Rebuttals


Kellerman Investigations, Greg Kell

Glen Carbon,
Illinois,
United States of America

To Kerry Sheehan

#2REBUTTAL Owner of company

Mon, November 23, 2009

Ms. Sheehan,

I apologize if we've done something that prompted you to write this report about us; however, we have no record of you ever contacting us for work. I've interviewed every person who works in our office and again, no one has any record or memory or email from you. 

There's no person by your name anywhere in our databases, our credit card service or our cash receipt book. We also have no emails or communications from a person with your name on our computers. 

There's no database in existence that would have a person's divorce history, specifically, that I'm aware of. Those can be obtained from the courts directly.  

It is not our company policy and is very rare to take cash for payment of services, but when we do, the client is given a receipt which is then traceable by our manager and accountant. 

We do not typically work the Springfield area.  We refer jobs to anohter firm there.  Who did you speak with?  Who did you pay?  Are you using a different name to report this? 

Please call my personal cell phone number so I can get to the bottom of what you are talking about.  My number is 618-410-3943.  My office is 618-288-6662. Talk to Sue Flieger, my office manager, or me personally about this, please. 

Again, I'm very sorry that this happened and am asking for a phone call or an email, please. 

My email is klaxon_greg@yahoo.com

 

Respond to this Report!