Complaint Review: Kelli Reinhart

This woman calls herself a photographer but she is nothing similar to one.  I was given her name and her prices were very reasonable.  You get what you pay for.  She did my wedding two years ago and I never did anything about it.  I was looking through my wedding pictures the other day and was reminded how horrible my experience truly was.  It was the first time I could look at it without getting so incredibly angry.  The pictures are terrible.  I went over everything with her before the wedding.  I even went over a written list of everything I wanted.  She lost my list due to her disorganization.  She was late showing up and then took way too long to set up.  She was rattled the entire time.  When I went to pick up my pictures, her house was a disaster and her kids were running everywhere.  I needed to use her restroom and found the toilet covered in spilled koolaid and everything else dirty as well.  The kids were pulling on her and screaming so I didn't get to really talk with her.  I took my pictures without expressing much complaint because I wanted to just get out.

When I saw my pictures alone and in the quiet of my own home, I cried and cried and wished so much I had spent more and gone with a professional.  You can't get days like this back.  Please don't be duped by this person.  She is so very unprofessional.  I wish I had seen her house and her kids before I hired her.  I would have run the opposite direction.  It still makes me so sad.