Print the value of index0
  • Report:  #1442114

Complaint Review: Kelly Nurseries

Kelly Nurseries Mail Order Fraud and CUSTOMER SERVICE THE WORST Bloomington Illinois

  • Reported By:
    Gardener58 — Grosse Pointe Park Michigan United States
  • Submitted:
    Wed, May 09, 2018
  • Updated:
    Wed, May 09, 2018

I should have checked reviews before I ordered.  I placed an order SPECIFICALLY for one item -- they sent a substitution, then told me I could send mail label back for the correct item  - WHICH MIGHT NOT COME UNTIL NEXT YEAR!  They also STILL HAVE THE ITEM I WANTED LISTED ON THEIR WEB SITE.  I call that fraud.  CINDY in customer service IS FLAT-out NASTY.  Before I had even begun to express my unhappiness with their MO, she said "IF YOU WOULD JUST CALM DOWN Ma'am...  SHE DOES NOT BELONG IN THIS JOB.  I will never order again, and NEITHER SHOULD YOU!

Respond to this Report!