Complaint Review: Ken Ngo | K-Hair Salon | Great Clips #4961

Name:  Ken Ngo

Home address:

• 190 N Moore Rd Apt 8113
• Coppell, TX  75019-3075
• Cell:  469-212-4135
• T-Mobile e-mail:  4692124135@tmomail.net

Occupation:  cosmetologist, barber
Texas Department of Licensing and Regulation (TDLR) License #:  1206196

Work address/history:

• K-Hair Salon
• 600 E Sandy Lake Blvd Ste 130
• Coppell, TX  75019-3098
• TDLR Facility License #:  731417
• Phone:  972-956-8081
• Date opened:  October 7, 2010 (10-7-2010)
• Owner:  Ken Ngo

• Great Clips (#4961)
• 130 N Denton Tap Rd Ste 115
• Coppell, TX 75019-2151
• TDLR Facility License #:  678511
• Phone:  972-462-9370 or 469-549-4747

About 3 months ago, my daughter and I went to visit K-Hair Salon to get a haircut with Ken Ngo at 600 E Sandy Lake Blvd in Coppell.  We have been customers of Ken Ngo during the time when he was working at Great Clips (#4961) on N Denton Tap Rd and thought we could bring him some business at his new place.

The one day we were at his new salon, one of his employees was cutting my hair.  She seemed like a nice lady.  She had her children with her and it seems that she was a hard working mother who mentioned to me that she could not afford day care and had to babysit her kids at her job.

I didnt have a problem with that situation since I knew tons of working mothers who could not afford day care and had to bring their kids to work.

It was during that day when I my 6-year-old daughter needed to use the bathroom that she couldnt enter it because it was locked.  I mentioned to her that somebody else could be using the bathroom.

A few moments later, noone came out of the bathroom and my daughter had to use the bathroom right away.  It wasnt very long when she had an accident in her pants thereafter.

I told Ken Ngo that the bathroom was locked and nobody was inside.  He maintained that he kept the bathroom locked because there was something wrong with the plumbing.

When I asked the working mother hair cutter if that was true, in her own native Spanish language, she said to me, No.  He keeps it locked so that my kids dont use the bathroom because he doesnt want my kids around.  He treats me and my kids like crap, and I dont like it.  He doesnt like Mexicans.  Shocked when I heard this, I went up to Ken Ngo and proceeded to question why he wouldnt let my daughter use the bathroom since I was a paying customer.

He returned with Your daughter needs to be accompanied by an adult, which really didnt make sense to me since the bathroom was only 10 feet away from me and within hearing distance.  Frustrated and mad, my daughter and I stormed out of his salon without paying for services.  But before I let the door hit me on the *ss, I said to Ken Ngo, "You're a racist f*cking *sshole."

I felt so sorry for my hair stylist and told her that I would fight for her on her behalf.  It seems that Mr. Ken Ngo, a Vietnamese minority himself, has a problem with us Hispanics and people who are not like him.

We have never had a problem with him before when he was working at Great Clips on Denton Tap in Coppell.  But this is the first and the last time I will support Ken Ngo and his business.  Do not go to his beauty shop at K-Hair Salon at 600 E Sandy Lake Blvd in Coppell because he is a jerk employer and a racist person.

During all that time I went to see him, never did it once occur to me that he had a secret animosity against Hispanic people.