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  • Report:  #1251022

Complaint Review: Kenmore

Kenmore Stove Range Unreliable Nationwide

  • Reported By:
    wearehumanspleaselove — jacksonville North Carolina United States of America
  • Submitted:
    Wed, August 26, 2015
  • Updated:
    Wed, August 26, 2015

The Kenmore model 790.96019401 self-cleaning stove range is untrustworthy.  When I turn the stove-top off, it remains very hot, as if it is cooking at a high temperatre, for a very long time.  It does not turn off as soon as you turn the switch off.  Furthermore, it has little red lights that remain on after you turn the stove off.  This can makes it difficult to tell if it is on or off.

One time I cooked a full pot of rice in about 2 minutes.  With all the water in it, it should have taken at least 15 minutes, but all of the water evaporated out, and the whole thing turned into a smoking charred mess within 2 minutes.  This stove is extremely unreliable, dangerous, and untrustworthy.  I had the timer set to 15 minutes, and the timer showed that it had scorched out the water and charred the rice in only 2 minutes.  I put the top on, put it outside on the patio, and the rice was soft, and ready to eat on the top after sitting for about 15 minutes with no heat.  The bottom half was a charred mess. 

 

I do not know what sort of "smart" technology these new appliances have, but I can assure you, it's not smart for the end-user.  I'd rather have a bunsen burner than this dangerous, UNTRUSTWORTHY appliance.  Kenmore is no longer a trustworthy name. 

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