Complaint Review: Kenny Reisner

I take my career as a professional real estate agent very serious and work extremely hard for my clients.  I have never met or talked to the person that wrote the report above in my entire life.  He is not a client, either past or present.

I would like to address the comments that were made about Craiglist advertising.  Craigslist offers real estate agents to market properties for sale on their website.  Properties are posted to Craigslist by implementing the IDX and Broker Reciprocity rules and regulations outlined by the National Association of REALTORS and local MLS Boards. Each  listing agreement signed by the seller and the broker/real estate agent listing the property gives the homeowner the opportunity to opt out of IDX and Broker Reciprocity Program. The IDX and Broker Reciprocity rules and regulations grants real estate agents that participate in the program direct permission to market the home.  This is how nearly every listing ends up on every agents website, Realtor.com, Trulia.com, Zillow.com, and so on.  If the person that made the comments above truly did not want their property listed through the IDX and Broker Reciprocity program, they could have easily opted out of this program when they signed the listing agreement with their real estate agent.  If they did this, it would have never been on Realtor.com, Zillow.com, Trulia.com, or Craigslist.

What is IDX?

IDX is a type of data feed provided by your MLS membership. In some cases your MLS may require that you pay for access to this data feed, in other cases they don't. This data feed typically (but not always) mirrors the data available on your MLS's website. If your MLS provides access to this data feed, you may use that access to promote ALL listings on your website, not just your featured listings.

What is IDX / Broker Reciprocity?

IDX is an acronym for Internet Data Exchange. IDX is the policy instituted by the National Association of Realtors (NAR) to govern how MLS member participants can display active MLS listing information on their websites. In simple terms, IDX is the means of extracting the data from a Multiple Listing Service and delivering it to a website for public consumption. IDX is sometimes called Broker Reciprocity or IDD.

Who can participate in IDX / Broker Reciprocity?

This depends on the rules established by your local board and/or Multiple Listing Service. Since your board/MLS is independently governed, these rules might be different than rules of another boards and MLS's. Normally all Broker members (Participants) may participate in IDX/Broker Reciprocity. Agents (Subscribers) may, or may not, participate in Broker Reciprocity program depending on the rules. Sometimes individual agents can display IDX data directly on their personal websites with permission of their Broker, sometimes they cannot. Our staff can help you determine if this is the case, we just need to know the name of your local board/MLS.

Who is a "Participant"?

A "Participant" is the Broker member, or Principal Broker member of a Multiple Listing Service.

Who is a "Subscriber"?

A "Subscriber" is the non-Principal Broker member of a Multiple Listing Service (I.E. an Agent).

As you can see from the information above, I did not do anything wrong.  I followed the outlined rules and regulations.  I’m a hardworking and honest real estate agent that loves my career and clients.  It is apparent that the person who wrote the comment above was attempting to hurt me and my real estate career.  I’m not a scumbag or lazy.  I work extremely hard for my clients.  If you are thinking about buying or selling a home, give me a call.  After having a conversation with me for 1 minute, you will know that what was written above was wrong and a direct personal attack on me and my character.  If the person that wrote the post above did not use a fake name, a defamation of character lawsuit would have been filed first thing Monday morning.  Unfortunately, the online world that we live in today allows cyber bullying and slander, where anyone can hide behind a keyboard anonymously.  

"I have never met or talked to the person that wrote the report above in my entire life.  He is not a client, either past or present."

B-I-N-G-O! That's why you have this complaint filed against you. You are not my real estate agent. Never have been, never will be..."past or present." 

"Craigslist offers real estate agents to market properties for sale on their website."

What? In addition to lazy and unprofessional, are you illiterate too? If you've actually sold homes, I hope you didn’t write your own contracts.

"This is how nearly every listing ends up on every agents website, Realtor.com, Trulia.com, Zillow.com, and so on."

Craigslist is not a Realtor.com, Truila or Zillow or an "every agents' (

People in the market for homes like mine do not turn to craigslist, ever..not even to buy cars! My agent spent $600 last month to market my home in a nationwide printed publication. Your actions have undermined his hard work, time and money. If (and when) my home sells, I pay a premium for his services, so in essence you have cost me time and money too. I DO NOT want an internet search for my home's address to appear with your name or any links to craigslist attached to it. Please respect my wishes and DO NOT market my home on craigslist. Thank you!

I want to totally clear Kenny from this obvious false report. I've worked with Kenny on and off the last 60 days looking for a home in the South Tampa area and he has nothing but curtious and understanding knowing my taste and budget. He NEVER once made me feel like I was pressured to make a offer nor look at homes that wasn't a good fit. To be honest, I think the negative report done by another individual is false and not legit. I was referred by my best friend to Kenny and will be giving him my business this coming month as we are getting closer to finding that perfect home. Kenny....You are the best! Don't let one creep get in your way of building a great career in the Tampa area doing Real Estate. If anyone has any doubts, please use this Rebuttal instead of the creep's negative posting on this site. 

Have a great day!
Best,
Sara Smart-Kenny's Client For Life! 

Rachel and I used Kenny's services for our relocation from Southwest Florida to the Tampa Bay Area.  We first contacted Kenny about a property he had listed, and were impressed by his prompt and courteous response, even after normal business hours.  While the property he had listed did not appeal to us, we found Kenny to be insightful, professional, and exceptionally helpful in helping us locate our new home.  As a prospective buyer, we paid Kenny nothing out of pocket and still received personalized service in finding the right home in the right neighborhood at the right price. I would recommend his services to my own mother, and will certainly be using Kenny again the next time I am in need of real estate services!

I take my career as a professional real estate agent very serious and work extremely hard for my clients.  I have never met or talked to the person that wrote the report above in my entire life.  He is not a client, either past or present.

I would like to address the comments that were made about Craiglist advertising.  Craigslist offers real estate agents to market properties for sale on their website.  Properties are posted to Craigslist by implementing the IDX and Broker Reciprocity rules and regulations outlined by the National Association of REALTORS and local MLS Boards. Each  listing agreement signed by the seller and the broker/real estate agent listing the property gives the homeowner the opportunity to opt out of IDX and Broker Reciprocity Program. The IDX and Broker Reciprocity rules and regulations grants real estate agents that participate in the program direct permission to market the home.  This is how nearly every listing ends up on every agents website, Realtor.com, Trulia.com, Zillow.com, and so on.  If the person that made the comments above truly did not want their property listed through the IDX and Broker Reciprocity program, they could have easily opted out of this program when they signed the listing agreement with their real estate agent.  If they did this, it would have never been on Realtor.com, Zillow.com, Trulia.com, or Craigslist.

What is IDX?

IDX is a type of data feed provided by your MLS membership. In some cases your MLS may require that you pay for access to this data feed, in other cases they don't. This data feed typically (but not always) mirrors the data available on your MLS's website. If your MLS provides access to this data feed, you may use that access to promote ALL listings on your website, not just your featured listings.

What is IDX / Broker Reciprocity?

IDX is an acronym for Internet Data Exchange. IDX is the policy instituted by the National Association of Realtors (NAR) to govern how MLS member participants can display active MLS listing information on their websites. In simple terms, IDX is the means of extracting the data from a Multiple Listing Service and delivering it to a website for public consumption. IDX is sometimes called Broker Reciprocity or IDD.

Who can participate in IDX / Broker Reciprocity?

This depends on the rules established by your local board and/or Multiple Listing Service. Since your board/MLS is independently governed, these rules might be different than rules of another boards and MLS's. Normally all Broker members (Participants) may participate in IDX/Broker Reciprocity. Agents (Subscribers) may, or may not, participate in Broker Reciprocity program depending on the rules. Sometimes individual agents can display IDX data directly on their personal websites with permission of their Broker, sometimes they cannot. Our staff can help you determine if this is the case, we just need to know the name of your local board/MLS.

Who is a "Participant"?

A "Participant" is the Broker member, or Principal Broker member of a Multiple Listing Service.

Who is a "Subscriber"?

A "Subscriber" is the non-Principal Broker member of a Multiple Listing Service (I.E. an Agent).

As you can see from the information above, I did not do anything wrong.  I followed the outlined rules and regulations.  I’m a hardworking and honest real estate agent that loves my career and clients.  It is apparent that the person who wrote the comment above was attempting to hurt me and my real estate career.  I’m not a scumbag or lazy.  I work extremely hard for my clients.  If you are thinking about buying or selling a home, give me a call.  After having a conversation with me for 1 minute, you will know that what was written above was wrong and a direct personal attack on me and my character.  If the person that wrote the post above did not use a fake name, a defamation of character lawsuit would have been filed first thing Monday morning.  Unfortunately, the online world that we live in today allows cyber bullying and slander, where anyone can hide behind a keyboard anonymously.  

The comments made about Kenny Reisner are completely false. Kenny Reisner was my Realtor in May of this year, whom I found on Craigs List. All of his posting's were 100% LEGITIMATE. I was a bit wary at first because I never used Craigs List before, but once I met Kenny in person, he was one of the nicest and sweetest person I've ever met. I have bought and sold a total 7 home's in my lifetime, and of all the Realtor's I have used in the past, Kenny was by far the most professional and knowledgable Realtor.  It took me a little while to find the perfect home, but he understood I needed time and was very patient with me.

To this day, I thank Kenny for finding me the perfect home. Kenny negotiated the best price for me and made the transaction as easy as possible. I have referred all of my friend's and know that he will a fantastic job with every one of them. I would highly recommend Kenny Reisner as your Realtor if you want the best service and someone that truly care's about his client's.