Complaint Review: Keranique

I got notified by Paypal that someone was trying to purchase Keranique products but stopped. Then I got email confirmations that two purchases from Keraique were charged to my Visa. I never ordered anything from Keranique.

I called Keranique to stop the orders and the shipments. They said that they already shipped and to call once they arrived.

When the orders arrived, I called Keranique. I told them that I never placed these orders and that someone used my credit card. The Keranique representative tried to talk me into keeping the orders and agree to the payments which are subscription based. I argued with him and then said to just keep the products and they will close my account.

This was clearly a scam. i changed my credit card. i am worried that they will try to charge me for these orders.