Complaint Review: Kerns and Associates (Jeannie Kerns)

JEANNIE IS NOT A SCAM AT ALL you people who complain are pathetic

She helped me when I had a bad situation and not one time did she not answer me or turn me away when i did not have the full amount of money to pay her. she would even email me to make sure that i was okay that day. i have worked in this type of business for nearly 14 years now and i have never come across anyone that actually cares how someone is and does not care about the money that is spent and her prices prove that. her site is filled with information that most people in the business sell or just refuse to tell people. she is a gem in this business and all you people who do complain are just envious of how she does run it. 

I have a circle of people that work with her and I am going to have every single one of them counteract each of these untrue reports. if you read most of them they are all so petty and selfish posts. She did not have time for me she was taking care of her sick children, she did not do this for me immediately, selfish people who think they are her only customer and deserve to be in the front of the line. 

Jeannie you are a compassionate, wonderful gem. never change because of ignorance in people. 

Appreciate ALL THAT YOU DO FOR ALL OF US WHO DO APPRECIATE YOU !

 I paid her for myself and my business partner. Credit repair and Cpn funding . We got ZERO funding and credit repair was a failure as well. If she disputes this I'll post HER emails with all her d**n excuses. She's a fraud because she did not honor her refund policy.

I have learned that I cannot please everyone ALL THE TIME in just this year alone - Even when I do a great job there is SOMETHING someone has to say that is negative at sometime regardless of the situation . I am more than willing without a problem to rectify any situation at all - ALL YOU HAVE TO DO IS CONTACT ME - And If I dont answer immediately EMAIL ME AGAIN - I will answer you - 

 After reading the thread, I'm convinced that some were tooken care and some weren't. Just as you can provide proof of things being handled. I can provide proof of things that weren't handled as well as all communications. Your word is all you ever have and once you say one thing and do another is where the problem starts. It's a shame that anyone would post that all my people received their refund. Hello what about those who didn't. I for one have been very patient and understanding at what point does someone draw the line. With all the business that she is associated with you would think that refunding someone there monies would in fact be no problem since you stated that you would refund if it doesn't work.

 I have a friend who paid for your services and you took his money and never responded to any emails or voice mails. He even has a receipt from you.

I have known Jeannie for quite some time now and know that she is no fraud. The funding issue was not her fault, as it was a 3rd party program which went wrong and she reimbursed each and every one of her clients either via reversed transactions or trade of services. I personally submitted funds for over 20 clients and received refunds on all 20+ transactions. Every issue which occurred, whether big or small, has been addressed and resolved. I higly recommend her services. Jeannie has a large cleint base, and as a business owner in the credit industry as well, I can attest to the fact that one cannot answer every phone call, nor call back every phone call received. It is impossible when one works 18 hours per day with no assistant and delivers on time. I can also attest to the fact that she under charges, as I charge even more than she does, and still charge about 75% less than every other company. If anyone would like proof of her services, you may contact me at the email I will list below. Please do NOT contact me for MY services; this is only for proof of hers. 

(((redacted)))

4500.00??? That is completely insane.. I have never gotten that much from any of my clients at all.. Are you kidding me??!! Please post a picture of the transactions showing that amount, because that is completely NOT TRUE.. I cannot even do that much with ONE client due to my merchant account guidelines. The only truth in this post is YES I went through a 3rd party to help my clients get funding, and got completely screwed in the process of doing that. However I have been offering those who want it refunds, or services for trade, and they are all FINE with it.. So please if you can SHOW ME the proof of this $4500.00 transaction.. I would love to see it. Because you and me both know that, that is a bogus statement. 

You can email me at 

poeticjusticefrom20k@gmail.com....

Please let me know how to contact you so that I can put you in touch with the bank and individuals investigating her on my end.....I have initated the same thing. 

Yes Jeannie is a big time FRAUD she Stole over $4,500.00 dollars from me and my clients for this so call 20k loan that each of my clients paid the full amount for this service since November 12, 2013 and was emailed some bs word document that she mad up stated the loan was coming from a credit union in CA ...and keep sending these bs mass updates about this mark dude which I believe don't exist at all then she says she just had a baby and can't respond right away...but me and my clients are getting a private investigator and also we are going to file charges for mail fraud, theft by deception, wire fraud and Id fraud.. Jeannie always say she will refund you your money back but never do ..I have spoke to alot of Jeannie so call clients and we are currently work with the police in Florida,Georgia,North Carolina,and south Carolina as well as the wtc and fbi. . Is there any body else please respond with email for more info

Jeannie,

Since you are now answering the public reporting of your scamming ways, answer this question for the public....Has anyone received any money from your advertised funding opportunity (only question)....

This is just completely untrue. I make sure that all my clients are taken care of.. I did not at anytime take their money. I made sure that I used my merchant account so they could pay with a credit card.. NOT wiring money or money paks.. I also made sure that I sent them updates no matter how little they are. I am not going to make up things to say to them just to save face. I am going to tell them what I am told. This is just a ridiculous attempt to make me look bad, and that is fine, because I have a lot of loyal clients who know better than this ridiculous accusation. They also know that I will refund them or I will offer them FREE services in return, whichever they want. I have NEVER over charged anyone, in fact I UNDERcharge... Most people, including the person writing this accusation probably sells products 200% more than what I have ever charged my clients.. (FACT) Again this is completely a lie.. I am NO scammer and NEVER will be

You obviously did not apply for the 20k funding. Hundreds of clients have been scammed out of their money. That's fraud. Sending out newsletters with excuses every other day as to why you couldn't answer your email, change your email, are too busy to answer phone calls, or just plain stalling is a crime after receiving everyone's payment. Some credit card companies will not even post a refund after a certain period of time (but I am sure she knew that too).... The credit union she listed on the alleged bank documents does not exist, and the documents she sent out are a standard promissory note you can print from the internet. It doesn't meet California standards for lending.....She also has a Mark Castor listed as the contact person for the loans....google him, he is a dentist out of Texas. Again another lie. GMX is a free email service (not a company)...Again, she is a scammer...Beware!

I have been a client of Kerns & Associates for some time now and have never had any problems with any of the products or services that they carry or endorse! They have always been upfront, honest and have always performed in what ever they were doing. After consistent performance it makes absolutely no sense that they would be scamming any of there clients! I still am and will still continue to be a loyal customer!