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  • Report:  #432721

Complaint Review: Key Bank

Key Bank rec'd $1.6 billion in taxpayer bailout funds and as a thank you, charges it's customers ridiculous overdraft fees Denver Colorado

  • Reported By:
    Denver Colorado
  • Submitted:
    Tue, March 10, 2009
  • Updated:
    Tue, January 12, 2010
  • Key Bank
    Denver, Colorado
    U.S.A.
  • Phone:
    800-key-2you
  • Category:

After receiving over a billion dollars from the first financial bailout, Key Bank is still charging its customers ridiculous overdraft fees ($36 per charge overdrafted).

Apparently, their solution to a customer lacking funds is to charge the hell out of the account and destroy your credit rating. They don't care if you paid the bill to keep their company from going under, all they want is your money. Lost your job and your mortgage payment overdrafted your account? Who cares! as long as your account is in the red, they're making money off you.

It is this blatent disregard for the common American citizen that created the economic misery this country is in now. Greed created the problem, and greed is what's keeping the problem from being resolved.

Wake up Key! We all know you profit from the American citizen's losses, but if you keep it up, soon there won't be anymore money to steal.

Scorned consumer
Denver, Colorado
U.S.A.

4 Updates & Rebuttals


Spiffster

Lakewood,
Colorado,
U.S.A.

Move your money into a local bank

#5Consumer Suggestion

Tue, January 12, 2010

Why are people so quick to defend these banks? Sure you signed a contract allowing the bank to charge you an overdraft fee, but does
that completely justify their actions? 36 dollars is an insane amount to pay for an overdraft especially when you consider the fact that it
will soon be unlawful for banks to automatically enroll you into their overdraft protection. Most people would rather get a transaction
denied at the POS than pay 36 dollars for something like 5.00 to go through. This is a sneaky practice targeted at folks that live
paycheck to paycheck. To these guys defending Key Bank, have you ever been a college student? Most people cant enjoy the luxury of a parent subsidized silver spoon. My suggestion to this person would be to move your funds to a local bank where it will benefit your local community. The money you put in your local bank is every bit as safe as the money you deposit in these "to big to fail" banks.


Spiffster

Lakewood,
Colorado,
U.S.A.

Move your money into a local bank

#5Consumer Comment

Tue, January 12, 2010

Why are people so quick to defend these banks? Sure you signed a contract allowing the bank to charge you an overdraft fee, but does that completely justify their actions? 36 dollars is an insane amount to pay for an overdraft especially when you consider the fact that it will soon be unlawful for banks to automatically enroll you into their overdraft protection. Most people would rather get a transaction denied at the POS than pay 36 dollars for something like 5.00 to go through. This is a sneaky practice targeted at folks that live paycheck to paycheck. To these guys defending Key Bank, have you ever been a college student? Most people cant enjoy the luxury of a parent subsidized silver spoon. My suggestion to this person would be to move your funds to a local bank where it will benefit your local community. The money you put in your local bank is every bit as safe as the money you deposit in these "to big to fail" banks. I would suggest visiting moveyourmoney dot info for more details.


Robert

Irvine,
California,
U.S.A.

Apples and Oranges..

#5Consumer Comment

Thu, March 12, 2009

The bailout funds have nothing to do with Overdraft fees.

Just as the Local Police Departments getting funds from the state has anything to do with a person who gets a Speeding Ticket. The person who gets a Speeding ticket gets caught speeding, the customer who spends more than they have gets caught with an overdraft fee.

"...Apparently, their solution to a customer lacking funds is to charge the hell out of the account and destroy your credit rating..."
- How about the customer that is lacking funds NOT spending money they don't have. If the customer does that, the customer does not overdraft and the bank does not get their $36 a pop. But if the customer chooses to spend that money then the customer chooses to accept any/all overdraft fees that would be incurred because that is what they agreed to when they opened the account.

"..Greed created the problem, and greed is what's keeping the problem from being resolved..."
- You are right about this. It is the greed of the CUSTOMER who thinks that they can spend money they DON'T have, that is the problem.


Mr Common Sense

Holland,
Ohio,
U.S.A.

Overdrafts create fees

#5Consumer Suggestion

Thu, March 12, 2009

All banks charge overdraft fees when you write checks and don't have funds to cover them. Why would you think that just because Key or any other bank received a piece of the bailout that you should be exempt from paying fees for overdrafts you caused? Of course banks make money off of people - that's what they are in business to do, especially people like you that knowingly overdraw their accounts. There's no rip off here except for the fact that you wrote bad checks and expected the bank to cover them out of the goodness of their hearts!

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